Cloud PBX (Hosted PBX) / Cloud Call Center solution Archives | Page 5 of 5 | PortaOne Documentation

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Cloud PBX concepts

Cloud Call Center solution overview

Call center supervisor role

Additional authorization for toll calls

Automated call wrap-up scheduling

Call forwarding

Call identification in Mobile PBX

Call supervision

Custom ringback tone

Instant messaging

Multiple pickup groups

Paging/Intercom calls

PBX feature management

PBX feature summary

“Phone book” for each phone line

Shared line appearance

Stop/resume receiving hunt group calls