Add product

A product is a combination of services you provide to customers for a price.

To add a new product, click Add on the Product list panel and fill in the details. To save the product configuration, click Save. To save and continue editing the product details, click Save & Edit details. To create more products, click Save & Add a copy.

The internal product name shown on the administrator interface.

The product name shown to end users on their self-care interfaces.

Choose a type for your product:

• Main product – this represents the basic services available to your customers.
• Add-on product – this enables access to a certain service feature (e.g., call waiting) and has a recurring cost (subscription) associated with it.

You can assign one main product and virtually unlimited number of add-on products to an account.

Add-on products have precedence over the main product. No matter what configuration is defined for the main product, it will be overridden by settings defined within add-on products.

Assign a priority level to the add-on product.

Each add-on product has a priority level associated with it (from low to high). If more than one add-on products are assigned to an account, the add-on products with higher priorities override settings defined for the add-on products with lower priorities.

Choose a currency the product will be priced in.

Choose whether the product will be managed by an administrator or a particular reseller.

Choose an account role for the product. This defines what the accounts with this product assigned are designated for (e.g., whether the accounts represent phone lines, prepaid cards or top-up vouchers).

An administrator defines account roles for both accounts and products. This introduces the following constraint – a product can only be assigned to an account having the same role.

Choose an account realm for the product. This allows you to impose a scope of uniqueness for account IDs.