This chapter assumes that you have already performed the configuration steps as described in the Payment configuration handbook.
Make a payment on behalf of a customer (admin interface)
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- On the navigation menu, select Sales and then Customers.
- Use the Customer search panel to search for the desired customer, e.g., Smart Calls, Ltd.
- Click the customer name to
enter their record.
- On the Customer panel, click Balance
adjustment
.
- For the Balance adjustment option, select E-commerce payment from the Operation type list and click Continue.
- On the Payment method step, select Credit
card from the Pay using list and
specify all the required credit card details.
- Click Continue.
- On the Payment amount step, type in “25” in the Amount field and click Continue.
- On the Billing address step, specify the customer’s billing details.
- Select the checkbox to save the
credit card information and click Continue.
- Review the payment details on
the Summary step and click Apply payment.
- After the successful payment
processing, you will receive the payment confirmation.
Make a payment (customer self-care interface)
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- On the customer self-care interface, go to the Billing Information tab.
- In the left-hand menu, click Make a Payment.
- In the Amount, USD field, type “30”.
- Click the Next button.
- Click the Pay Now button.
- After the successful payment processing, you will receive the payment confirmation.
