When a reseller sells services to customers, billing is handled at two levels: the service provider charges the reseller, and the reseller charges their customers. The service provider creates wholesale tariffs and an initial product for the reseller. The reseller can then add rates to their sales tariffs and modify or clone the products.
Each reseller operates with two types of tariffs:
- Reseller (Wholesale) tariffs – used by the service provider to charge the reseller. The service provider's admin assigns a wholesale tariff to the reseller's initial product. Resellers cannot change wholesale tariffs but can view them on the reseller portal.
- Customer (Sales) tariffs – used to charge the reseller’s customers. Sales tariffs are assigned to the product that the reseller manages and sells to their customers.
Product management
A product defines which services a reseller can offer to end users. Resellers cannot create their own products, as this requires knowledge of the service provider's network structure (such as softswitches or gateways, listed as nodes within the product ) that is typically not shared with resellers. Instead, the service provider creates initial tariffs and products for the reseller. If the reseller wants to sell a product under a different name, they can clone the initial product together with the node configuration that they cannot access directly. The reseller can also choose to clone the product's tariffs and subscriptions.
