Appendix E. Events that ESPF handlers support

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AricentHSS handler events

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Name

Description

Inherited from Customer

Account/Blocked

An account has been blocked. (Accounts.blocked set to ‘Y.’)

Account/ID/Changed

An account’s ID has changed. (Account.id has been updated.)

Account/Product/Changed

Another product was assigned to the account.

An account’s product has changed. (Account.i_product has been updated.

Account/ProductAddon/Changed

An account’s add-on product has been changed.

Account/ProductAddon/Deleted

An add-on product has been removed from an account.

Account/ProductAddon/Inserted

A new add-on product has been added for an account.

Account/ServiceAttribute/Changed

A service feature has been enabled/disabled for an account (the Service_Attribute_Values table has been updated).

Y

Account/SIMCardAssignment

A SIM card has been assigned to, removed from or changed for an account.

Account/Status/Suspend

An account’s status has changed to suspended because of a customer’s suspension.

Caused by: Customer has unpaid invoice. (Customers.bill_status set to ‘S.’)

Y

Account/Status/Unsuspend

An account has been unsuspended; due to removing of the customer’s suspension.

A customer’s account has been reinstated. (Customers.bill_status set to ‘O’ from ‘S.’)

Y

Account/Unblocked

An account has been unblocked. (Accounts.blocked set to ‘N.’)

AudioCodes handler events

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Name

Description

Inherited from Customer

Account/Blocked

An account has been blocked. (Accounts.blocked set to ‘Y.’)

Account/CustomField/Changed

Custom information (e.g., ID card) has been added or changed for an account. (The Custom_Field_Values table has been updated for the account.)

Account/Discount/Changed

An account’s discount plan has changed.

Account/ID/Changed

An account’s ID has changed. (Account.id has been updated.)

Account/New

A new account has been created.

Account/Password/Changed

An account’s password for the self-care interface has changed. (Accounts.password has been changed.)

Account/Product/Changed

Another product was assigned to the account.

An account’s product has changed. (Account.i_product has been updated.)

Account/ProductAddon/Inserted

A new add-on product has been added for an account.

Account/ProductAddon/Deleted

An add-on product has been removed from an account.

Account/Service/QuotaExceeded

An account has exceeded its service usage quota.

Account/Service/Msg/QuotaExceeded

An account’s service usage quota for messaging service type has expired

Account/Service/Netaccess/QuotaExceeded

An account’s Internet access quota has expired

Account/Service/QuotaAvailable

The account’s service usage quota has been restored (quota counter has been reset or user topped up their service wallet).

Account/ServicePassword/Changed

An account’s service password has been changed.(Accounts.h323_password has been changed.)

Account/SIMCardAssignment

A SIM card has been assigned to, removed from or changed for an account.

Account/Status/Closed

The status of the account has changed to Closed.

The account has been removed from the web interface. (Accounts.bill_status set to ‘C.’)

This event type appears when a customer is terminated.

Y

Account/Unblocked

An account has been unblocked. (Accounts.blocked set to ‘N.’)

Customer/CustomField/ Changed

The data in a customer’s custom field has changed (the Custom_Field_Values table has been updated for the customer).

Product/Discount/Changed

A discount plan has been changed for a product or an add-on product.

Calix handler events

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Name

Description

Inherited from Customer

Account/AvailableFundsAppear

An account’s available funds are restored when a debit account tops up the balance or when a postpaid customer pays their invoice. (Accounts.balance has been topped up from credit_limit.) I_account.

Y

Account/Blocked

An account has been blocked. (Accounts.blocked set to ‘Y.’)

Account/IPDeviceAssignment

An IP device has been assigned to an account (the UA_Links table has been updated).

Account/Product/Changed

Another product was assigned to the account.

An account’s product has changed. (Account.i_product has been updated.)

Account/Status/Suspend

An account’s status has changed to suspended because of a customer’s suspension.

Caused by: Customer has unpaid invoice. (Customers.bill_status set to ‘S.’)

Y

Account/Status/Unsuspend

An account has been unsuspended; due to removing of the customer’s suspension.

A customer’s account has been reinstated. (Customers.bill_status set to ‘O’ from ‘S.’)

Y

Account/Unblocked

An account has been unblocked. (Accounts.blocked set to ‘N.’)

Account/ZeroAvailableFunds

An account’s available funds have been depleted. (Accounts.balance has reached credit_limit [for credit accounts] or 0 [for debit accounts.])

Y

CustomerToAccountsDispatcher handler events

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Name

Description

Inherited from Customer

Customer/AvailableFunds Appear

A customer payment has been received (a customer topped up their balance or paid their invoice).

Customer/Blocked

A customer’s account has been blocked. (Customers.blocked set to ‘Y.’)

Customer/CustomField/Changed

The data in a customer’s custom field has changed (the Custom_Field_Values table has been updated for the customer).

Customer/ServiceAttribute/Changed

A customer’s service setting has changed (the Service_Attribute_Values table has been updated).

Customer/ServiceFlags/Changed

A customer’s service features have changed. (Customers.service_flags has been updated.)

Customer/Status/Changed

A customer’s status has changed. (Customers.bill_status has been updated.)

Customer/Status/Closed

A customer has been terminated and their status changed to closed. (Customers.bill_status set to ‘C.’)

Customer/Status/Exported

A customer’s record status has changed. (Customers.bill_status set to E.)

Customer/Status/Imported

A customer’s record status has changed. (Customers.bill_status set to O.)

Customer/Status/Suspend

A customer’s account has been suspended. (Customers.bill_status has been updated.)

Customer/Status/Unsuspend

A customer’s account has been reinstated. (Customers.bill_status set to ‘O’ from ‘S.’)

Customer/Unblocked

A customer’s account has been unblocked. (Customers.blocked set to ‘N.’)

Customer/ZeroAvailableFunds

A customer’s available funds have been depleted. (Customers.balance has reached credit_limit.)

ECConnect handler events

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Name

Description

Inherited from Customer

Account/AvailableFundsAppear

An account’s available funds are restored when a debit account tops up the balance or when a postpaid customer pays their invoice. (Accounts.balance has been topped up from credit_limit.) I_account.

Y

Account/Blocked

An account has been blocked. (Accounts.blocked set to ‘Y.’)

Account/CustomField/Changed

Custom information (e.g., ID card) has been added or changed for an account. (The Custom_Field_Values table has been updated for the account.)

Account/ID/Changed

An account’s ID has changed. (Account.id has been updated.)

Account/Product/Changed

Another product was assigned to the account.

An account’s product has changed. (Account.i_product has been updated.)

Account/ProductAddon/Deleted

An add-on product has been removed from an account.

Account/ProductAddon/Inserted

A new add-on product has been added for an account.

Account/ProductAddon/Changed

An account’s add-on product has been changed.

Account/SIMCardAssignment

A SIM card has been assigned to, removed from or changed for an account.

Account/Status/Suspend

An account’s status has changed to suspended because of a customer’s suspension.

Caused by: Customer has unpaid invoice. (Customers.bill_status set to ‘S.’)

Y

Account/Status/Unsuspend

An account has been unsuspended due to the removal of the customer’s suspension.

A customer’s account has been reinstated. (Customers.bill_status set to ‘O’ from ‘S.’)

Y

Account/Status/Closed

The status of the account has changed to Closed.

The account has been removed from the web interface. (Accounts.bill_status set to ‘C.’)

This event type appears when a customer is terminated.

Y

Account/Unblocked

An account has been unblocked. (Accounts.blocked set to ‘N.’)

Account/ZeroAvailableFunds

An account’s available funds have been depleted. (Accounts.balance has reached its credit_limit [for credit accounts] or 0 [for debit accounts.])

Y

EventSender handler events

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Name

Description

Inherited from Customer

Accessibility/Inserted

A usage charges record has been added to the account’s product.

Accessibility/Deleted

The usage charges record has been removed from the account’s product.

Account/ActivationDate/Changed

The activation date has been changed for an account. (Accounts.activation_date has been changed)

Account/Alias/Delete

An alias has been removed from an account.

Account/AvailableFundsAppear

An account’s available funds are restored when a debit account tops up the balance or when a postpaid customer pays their invoice. (Accounts.balance has been topped up from credit_limit.) I_account.

Y

Account/BalanceChanged

The balance of a debit or individual credit account has changed (e.g., a call has been charged, a refill has been received).

A customer’s balance has changed for postpaid customers.

Y

Account/Blocked

An account has been blocked. (Accounts.blocked set to ‘Y.’)

Account/CustomField/Changed

Custom information (e.g., ID card) has been added or changed for an account. (The Custom_Field_Values table has been updated for the account.)

Account/Discount/Changed

An account’s discount plan has changed.

Account/ExpirationDate/Changed

An account’s expiration date has changed. (Accounts.expiration_date has been changed.)

Account/FollowMe/Changed

An account’s follow-me setting has changed (the Follow_Me table has been updated).

Account/FollowMeNumber/Inserted

A new follow-me number has been added to an account.

Account/FollowMeNumber/Changed

An account’s follow-me number has changed.

Account/FollowMeNumber/Deleted

An account’s follow-me number has been removed.

Account/ID/Changed

An account’s ID has changed. (Account.id has been updated.)

Account/IPDeviceAssignment

An IP device has been assigned to an account (the UA_Links table has been updated).

Account/New

A new account has been created.

Account/Password/Changed

An account’s password for the self-care interface has changed. (Accounts.password has been changed.)

Account/Product/Changed

Another product was assigned to the account.

An account’s product has changed. (Account.i_product has been updated.)

Account/ProductAddon/Changed

An account’s add-on product has been changed.

Account/ProductAddon/Deleted

An add-on product has been removed from an account.

Account/ProductAddon/Inserted

A new add-on product has been added for an account.

Account/Service/QuotaAvailable

The account’s service usage quota has been restored (quota counter has been reset or user topped up their service wallet).

Account/Service/QuotaExceeded

An account has exceeded its service usage quota.

Account/Service/Msg/QuotaExceeded

An account’s service usage quota for messaging service type has expired

Account/Service/Netaccess/QuotaExceeded

An account’s Internet access quota has expired

Account/ServiceAttribute/Changed

A service feature has been enabled/disabled for an account (the Service_Attribute_Values table has been updated).

Y

Account/ServiceFlags/Changed

An account’s service features have changed. (Accounts.service_flags has been updated.)

Y

Account/ServicePassword/Changed

An account’s service password has been changed.(Accounts.h323_password has been changed.)

Account/SIMCardAssignment

A SIM card has been assigned to, removed from or changed for an account.

Account/Status/Changed

An account’s billing status has been changed or affected by the customer’s billing status.

A customer’s status has changed. (Customers.bill_status has changed.)

Y

Account/Status/Closed

The status of the account has changed to Closed.

The account has been removed from the web interface. (Accounts.bill_status set to ‘C.’)

This event type appears when a customer is terminated.

Y

Account/Status/Exported

An account has been exported by Porter in Dual Version PortaSwitch. (Customers.bill_status set to E.)

Y

Account/Status/Imported

An account has been imported by Porter in Dual Version PortaSwitch.

Y

Account/Status/Suspend

An account’s status has changed to suspended because of a customer’s suspension.

Caused by: Customer has unpaid invoice. (Customers.bill_status set to ‘S.’)

Y

Account/Status/Unsuspend

An account has been unsuspended; due to removing of the customer’s suspension.

A customer’s account has been reinstated. (Customers.bill_status set to ‘O’ from ‘S.’)

Y

Account/Unblocked

An account has been unblocked. (Accounts.blocked set to ‘N.’)

Account/ZeroAvailableFunds

An account’s available funds have been depleted. (Accounts.balance has reached credit_limit [for credit accounts] or 0 [for debit accounts.])

Y

Custom/Jasper/CapReached

External event received from Jasper Platform.

Customer/AvailableFundsAppear

A customer payment has been received (a customer topped up their balance or paid their invoice).

Customer/BalanceChanged

A customer’s balance has been replenished (contains previous and current balance amount).

Customer/Blocked

A customer’s account has been blocked. (Customers.blocked set to ‘Y.’)

Customer/CustomField/Changed

The data in a customer’s custom field has changed (the Custom_Field_Values table has been updated for the customer).

Customer/Name/Changed

The customer’s name has changed.

Customer/New

A new customer has been created.

Customer/ServiceAttribute/Changed

A customer’s service setting has changed (the Service_Attribute_Values table has been updated).

Customer/ServiceFlags/Changed

A customer’s service features have changed. (Customers.service_flags has been updated.)

Customer/Status/Activated

A customer’s record has been activated. (Customers.bill_status set to ‘O’ from ‘D.’)

Customer/Status/Changed

A customer’s status has changed. (Customers.bill_status has been updated.)

Customer/Status/Closed

A customer has been terminated and their status changed to closed. (Customers.bill_status set to ‘C.’)

Customer/Status/Deactivated

A customer’s record has been deactivated. (Customers.bill_status set to ‘D’ from ‘O.’)

Customer/Status/Exported

A customer’s record status has changed. (Customers.bill_status set to E.)

Customer/Status/Imported

A customer’s record status has changed. (Customers.bill_status set to O.)

Customer/Status/Suspend

A customer’s account has been suspended. (Customers.bill_status has been updated.)

Customer/Status/Unsuspend

A customer’s account has been reinstated. (Customers.bill_status set to ‘O’ from ‘S.’)

Customer/Unblocked

A customer’s account has been unblocked. (Customers.blocked set to ‘N.’)

Customer/ZeroAvailableFunds

A customer’s available funds have been depleted. (Customers.balance has reached credit_limit.)

CustomField/Changed

A customer’s custom data has changed (the Custom_Field_Values table has been updated).

DID/Deleted

A DID number has been removed from the DID inventory.

DID/New

A new DID number has been added to the DID inventory.

DID/Status/Activated

A DID number has been assigned to a customer’s account ID.

DID/Status/Assigned

A DID number has been assigned to a customer.

DID/Status/Canceled

A DID number has been unassigned from a customer’s account ID.

DID/Status/Moved

A DID number has been moved to another installation as a result of provisioning.

DID/Status/Unassigned

A DID number has been removed from a customer.

Invoice/AmountPaid/Changed

This is the amount a customer has paid. Use this event to track and provision:

  • manual payment information;

  • partially paid invoice changes.

Invoice/New

A new invoice has been generated.

Invoice/Status/Changed

An invoice has changed its status (e.g., from unpaid to paid, from unpaid to overdue).

Use this event to track and provision information:

  • about the payment statuses of generated invoices:

    • unpaid;

    • overdue;

    • paid;

    • partially paid;

    • do not pay;

    • no payment required;

    • previous balance remaining;

  • about the statuses of invoices that require administrator’s approval:

    • under review;

    • approved;

    • rejected.

Refer to the Invoice parameters and Invoices review chapters in the PortaBilling Administrator Guide for the description of these statuses.

Note that if a customer pays their invoice in installments, the Invoice/Status/Changed event occurs twice for this invoice:

  • first event – changes from unpaid to partially paid;

  • second – changes from partially paid to paid in full.

For example, a customer pays their $110 invoice in installments (e.g., $25+$20+$35+$30). Events occur when:

  • the first $25 payment is made: the invoice status changes from unpaid to partially paid;

  • the last $30 payment is made: the invoice status changes from partially paid to paid.

IPDeviceProfile/New

A CPE profile has been created.

PaymentTransaction/ResultCode/Changed

A transaction has either started or finished.

PaymentTransaction/New

A customer has made a credit card payment.

PaymentTransaction/Status/Changed

A transaction has changed its status.

Product/Discount/Changed

A discount plan has been changed for a product or an add-on product.

Product/ServiceAttribute/Changed

A service feature has been enabled/disabled for a product or an add-on product.

ServiceAttribute/Changed

A service feature has been enabled/disabled for a customer. (The Service_Attribute_Values table has been updated.)

ServiceAttribute/Changed

A service feature has been enabled/disabled for either a product, add-on product, customer or account.

Subscriber/Address/Changed

The address of a user registered as an account has changed.

Subscriber/ContactInfo/Changed

The account’s contact information has been changed.

Subscriber/Name/Changed

The account’s user name has changed.

Huawei::HSS handler events

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Name

Description

Inherited from Customer

Account/Id/Changed

An account’s ID has changed. (Account.id has been updated.)

Account/Product/Changed

Another product was assigned to the account.

An account’s product has changed. (Account.i_product has been updated.)

Account/ProductAddon/Deleted

An add-on product has been removed from an account.

Account/ProductAddon/Inserted

A new add-on product has been added for an account.

Account/ServiceAttribute/Changed

A service feature has been enabled/disabled for an account (the Service_Attribute_Values table has been updated).

Y

Account/SIMCardAssignment

A SIM card has been assigned to, removed from or changed for an account.

Huawei::PCRF handler events

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Name

Description

Inherited from Customer

Account/Id/Changed

An account’s ID has changed. (Account.id has been updated.)

Account/Product/Changed

Another product was assigned to the account.

An account’s product has changed. (Account.i_product has been updated.)

Account/ProductAddon/Deleted

An add-on product has been removed from an account.

Account/ProductAddon/Inserted

A new add-on product has been added for an account.

Account/ServiceAttribute/Changed

A service feature has been enabled/disabled for an account (the Service_Attribute_Values table has been updated).

Y

Account/SIMCardAssignment

A SIM card has been assigned to, removed from or changed for an account.

IPTV handler events

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Name

Description

Inherited from Customer

Account/ActivationDate/Changed

The activation date has been changed for an account. (Accounts.activation_date has been changed)

Account/AvailableFundsAppear

An account’s available funds are restored when a debit account tops up the balance or when a postpaid customer pays their invoice. (Accounts.balance has been topped up from credit_limit.) I_account.

Y

Account/Blocked

An account has been blocked. (Accounts.blocked set to ‘Y.’)

Account/ExpirationDate/Changed

An account’s expiration date has changed. (Accounts.expiration_date has been changed.)

Account/ID/Changed

An account’s ID has changed. (Account.id has been updated.)

Account/New

A new account has been created.

Account/Password/Changed

An account’s password for the self-care interface has changed. (Accounts.password has been changed.)

Account/Product/Changed

Another product was assigned to the account.

An account’s product has changed. (Account.i_product has been updated.)

Account/ProductAddon/Deleted

An add-on product has been removed from an account.

Account/ProductAddon/Inserted

A new add-on product has been added for an account.

Account/ProductAddon/Changed

An account’s add-on product has been changed.

Account/ServiceAttribute/Changed

A service feature has been enabled/disabled for an account (the Service_Attribute_Values table has been updated).

Y

Account/ServiceFlags/Changed

An account’s service features have changed. (Accounts.service_flags has been updated.)

Y

Account/Status/Closed

The status of the account has changed to Closed.

The account has been removed from the web interface. (Accounts.bill_status set to ‘C.’)

This event type appears when a customer is terminated.

Y

Account/Status/Suspend

An account’s status has changed to suspended because of a customer’s suspension.

Caused by: Customer has unpaid invoice. (Customers.bill_status set to ‘S.’)

Y

Account/Status/Unsuspend

An account has been unsuspended; due to removing of the customer’s suspension.

A customer’s account has been reinstated. (Customers.bill_status set to ‘O’ from ‘S.’)

Y

Account/Unblocked

An account has been unblocked. (Accounts.blocked set to ‘N.’)

Account/ZeroAvailableFunds

An account’s available funds have been depleted. (Accounts.balance has reached credit_limit [for credit accounts] or 0 [for debit accounts.])

Y

CustomField/Changed

A customer’s custom data has changed (the Custom_Field_Values table has been updated).

Subscriber/Address/Changed

The address of a user registered as an account has changed.

Subscriber/ContactInfo/Changed

The account’s contact information has been changed.

Subscriber/Name/Changed

The account’s user name has changed.

Jasper handler events

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Name

Description

Inherited from Customer

Account/Blocked

An account has been blocked. (Accounts.blocked set to ‘Y.’)

Account/Product/Changed

Another product was assigned to the account.

An account’s product has changed. (Account.i_product has been updated.)

Account/SIMCardAssignment

A SIM card has been assigned to, removed from or changed for an account.

Account/Status/Suspend

An account’s status has changed to suspended because of a customer’s suspension.

Caused by: Customer has unpaid invoice. (Customers.bill_status set to ‘S.’)

Y

Account/Status/Unsuspend

An account has been unsuspended; due to removing of the customer’s suspension.

A customer’s account has been reinstated. (Customers.bill_status set to ‘O’ from ‘S.’)

Y

Account/Unblocked

An account has been unblocked. (Accounts.blocked set to ‘N.’)

Custom/Jasper/CapReached

External event received from Jasper Platform.

NetNumber handler events">

NetNumber handler events

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Name

Description

Inherited from Customer

Account/Id/Changed

An account’s ID has changed. (Account.id has been updated.)

Account/New

A new account has been created.

Account/Status/Closed

The status of the account has changed to Closed.

The account has been removed from the web interface. (Accounts.bill_status set to ‘C.’)

This event type appears when a customer is terminated.

ProductToAccountsDispatcher handler events

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Name

Description

Inherited from Customer

Accessibility/Deleted

The usage charges record has been removed from the account’s product.

Accessibility/Inserted

A usage charges record has been added to the account’s product.

Product/ServiceAttribute/Changed

A service feature has been enabled/disabled for a product or an add-on product.

ReadyWireless handler events

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Name

Description

Inherited from Customer

Account/Alias/Delete

An alias has been removed from an account.

Account/Service/QuotaAvailable

The account’s service usage quota has been restored (quota counter has been reset or user topped up their service wallet).

Account/Service/QuotaExceeded

An account has exceeded its service usage quota.

Account/Service/Netaccess/QuotaExceeded

An account’s Internet access quota has expired

Account/Service/Msg/QuotaExceeded

An account’s service usage quota for messaging service type has expired

Customer/Status/Suspend

A customer’s account has been suspended. (Customers.bill_status has been updated.)

Customer/Status/Unsuspend

A customer’s account has been reinstated. (Customers.bill_status set to ‘O’ from ‘S.’)

Sandvine handler events

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Name

Description

Inherited from Customer

Account/AvailableFundsAppear

An account’s available funds are restored when a debit account tops up the balance or when a postpaid customer pays their invoice. (Accounts.balance has been topped up from credit_limit.) I_account.

Y

Account/Blocked

An account has been blocked. (Accounts.blocked set to ‘Y.’)

Account/ID/Changed

An account’s ID has changed. (Account.id has been updated.)

Account/New

A new account has been created.

Account/Product/Changed

Another product was assigned to the account.

An account’s product has changed. (Account.i_product has been updated.)

Account/ProductAddon/Changed

An account’s add-on product has been changed.

Account/ProductAddon/Deleted

An add-on product has been removed from an account.

Account/ProductAddon/Inserted

A new add-on product has been added for an account.

Account/ServiceAttribute/Changed

A service feature has been enabled/disabled for an account (the Service_Attribute_Values table has been updated).

Y

Account/SIMCardAssignment

A SIM card has been assigned to, removed from or changed for an account.

Account/Status/Closed

The status of the account has changed to Closed.

The account has been removed from the web interface. (Accounts.bill_status set to ‘C.’)

This event type appears when a customer is terminated.

Account/Status/Suspend

An account’s status has changed to suspended.

Caused by: Customer has unpaid invoice. (Customers.bill_status set to ‘S.’)

Y

Account/Unblocked

An account has been unblocked. (Accounts.blocked set to ‘N.’)

Account/Status/Unsuspend

An account has been unsuspended.

A customer’s account has been reinstated. (Customers.bill_status set to ‘O’ from ‘S.’)

Y

Account/ZeroAvailableFunds

An account’s available funds have been depleted. (Accounts.balance has reached credit_limit [for credit accounts] or 0 [for debit accounts].)

Y

ServiceAttributeDispatcher handler events

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Name

Description

Inherited from Customer

CustomField/Changed

A customer’s custom data has changed (the Custom_Field_Values table has been updated).

ServiceAttribute/Changed

A service feature has been enabled/disabled for a customer. (The Service_Attribute_Values table has been updated.)

SIPForwarder handler events

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Name

Description

Inherited from Customer

Account/Alias/Delete

An alias has been removed from an account.

Account/Id/Changed

An account’s ID has changed. (Account.id has been updated.)

Account/New

A new account has been created.

Account/Status/Exported

An account has been exported by Porter in Dual Version PortaSwitch. (Customers.bill_status set to E.)

Y

Account/Status/Imported

An account has been imported by Porter in Dual Version PortaSwitch.

Y

Connection/Changed

The connection information has been updated.

Connection/Deleted

The connection has been removed from the vendor.

Connection/New

A new connection has been created for the vendor.

DID/Deleted

A DID number has been removed from the DID inventory.

DID/New

A new DID number has been added to the DID inventory.

DID/Status/Activated

A DID number has been assigned to a customer’s account ID.

DID/Status/Assigned

A DID number has been assigned to a customer.

DID/Status/Canceled

A DID number has been unassigned from a customer’s account ID.

DID/Status/Moved

A DID number has been moved to another installation as a result of provisioning.

DID/Status/Unassigned

A DID number has been removed from a customer.

Titan::HSS handler events

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Name

Description

Inherited from Customer

Account/AvailableFundsAppear

An account’s available funds are restored when a debit account tops up the balance or when a postpaid customer pays their invoice. (Accounts.balance has been topped up from credit_limit.) I_account.

Y

Account/Blocked

An account has been blocked. (Accounts.blocked set to ‘Y.’)

Account/ID/Changed

An account’s ID has changed. (Account.id has been updated.)

Account/Product/Changed

Another product was assigned to the account.

An account’s product has changed. (Account.i_product has been updated.)

Account/ProductAddon/Deleted

An add-on product has been removed from an account.

Account/ProductAddon/Inserted

A new add-on product has been added for an account.

Account/ProductAddon/Changed

An account’s add-on product has been changed.

Account/ServiceAttribute/Changed

A service feature has been enabled/disabled for an account (the Service_Attribute_Values table has been updated).

Y

Account/SIMCardAssignment

A SIM card has been assigned to, removed from or changed for an account.

Account/Status/Closed

The status of the account has changed to Closed.

The account has been removed from the web interface. (Accounts.bill_status set to ‘C.’)

This event type appears when a customer is terminated.

Y

Account/Status/Suspend

An account’s status has changed to suspended because of a customer’s suspension.

Caused by: Customer has unpaid invoice. (Customers.bill_status set to ‘S.’)

Y

Account/Status/Unsuspend

An account has been unsuspended; due to removing of the customer’s suspension.

A customer’s account has been reinstated. (Customers.bill_status set to ‘O’ from ‘S.’)

Y

Account/Unblocked

An account has been unblocked. (Accounts.blocked set to ‘N.’)

Account/ZeroAvailableFunds

An account’s available funds have been depleted. (Accounts.balance has reached credit_limit [for credit accounts] or 0 [for debit accounts.])

Y

YateHSS handler events

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Name

Description

Inherited from Customer

Account/AvailableFundsAppear

An account’s available funds are restored when a debit account tops up the balance or when a postpaid customer pays their invoice. (Accounts.balance has been topped up from credit_limit.) I_account.

Y

Account/Blocked

An account has been blocked. (Accounts.blocked set to ‘Y.’)

Account/Product/Changed

Another product was assigned to the account.

An account’s product has changed. (Account.i_product has been updated.)

Account/ProductAddon/Changed

An account’s add-on product has been changed.

Account/ProductAddon/Deleted

An add-on product has been removed from an account.

Account/ProductAddon/Inserted

A new add-on product has been added for an account.

Account/SIMCardAssignment

A SIM card has been assigned to, removed from or changed for an account.

Account/Status/Closed

The status of the account has changed to Closed.

The account has been removed from the web interface. (Accounts.bill_status set to ‘C.’)

This event type appears when a customer is terminated.

Account/Status/Suspend

An account’s status has changed to suspended because of a customer’s suspension.

Caused by: Customer has unpaid invoice. (Customers.bill_status set to ‘S.’)

Y

Account/Status/Unsuspend

An account has been unsuspended; due to removing of the customer’s suspension.

A customer’s account has been reinstated. (Customers.bill_status set to ‘O’ from ‘S.’)

Y

Account/Unblocked

An account has been unblocked. (Accounts.blocked set to ‘N.’)

Account/ZeroAvailableFunds

An account’s available funds have been depleted. (Accounts.balance has reached credit_limit [for credit accounts] or 0 [for debit accounts.])

Y

ZXUN::HSS handler events

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Name

Description

Inherited from Customer

Account/Blocked

An account has been blocked. (Accounts.blocked set to ‘Y.’)

Account/Id/Changed

An account’s ID has changed. (Account.id has been updated.)

Account/Product/Changed

Another product was assigned to the account.

An account’s product has changed. (Account.i_product has been updated.)

Account/SIMCardAssignment

A SIM card has been assigned to, removed from or changed for an account.

Account/Status/Closed

The status of the account has changed to Closed.

The account has been removed from the web interface. (Accounts.bill_status set to ‘C.’)

This event type appears when a customer is terminated.

Account/Unblocked

An account has been unblocked. (Accounts.blocked set to ‘N.’)

ZXUN::SPR handler events

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Name

Description

Inherited from Customer

Account/ActivationDate/Changed

The activation date has been changed for an account. (Accounts.activation_date has been changed)

Account/AvailableFundsAppear

An account’s available funds are restored when a debit account tops up the balance or when a postpaid customer pays their invoice. (Accounts.balance has been topped up from credit_limit.) I_account.

Y

Account/ExpirationDate/Changed

An account’s expiration date has changed. (Accounts.expiration_date has been changed.)

Account/Id/Changed

An account’s ID has changed. (Account.id has been updated.)

Account/Product/Changed

Another product was assigned to the account.

An account’s product has changed. (Account.i_product has been updated.)

Account/ProductAddon/Deleted

An add-on product has been removed from an account.

Account/ProductAddon/Inserted

A new add-on product has been added for an account.

Account/ServiceAttribute/Changed

A service feature has been enabled/disabled for an account (the Service_Attribute_Values table has been updated).

Y

Account/SIMCardAssignment

A SIM card has been assigned to, removed from or changed for an account.

Account/Status/Closed

The status of the account has changed to Closed.

The account has been removed from the web interface. (Accounts.bill_status set to ‘C.’)

This event type appears when a customer is terminated.

Account/Status/Suspend

An account’s status has changed to suspended because of a customer’s suspension.

Caused by: Customer has unpaid invoice. (Customers.bill_status set to ‘S.’)

Y

Account/Status/Unsuspend

An account has been unsuspended; due to removing of the customer’s suspension.

A customer’s account has been reinstated. (Customers.bill_status set to ‘O’ from ‘S.’)

Y

Account/ZeroAvailableFunds

An account’s available funds have been depleted. (Accounts.balance has reached credit_limit [for credit accounts] or 0 [for debit accounts.])

Y

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