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  1. First, you need to know the SIP phone IP address. There are two ways to check this via the phone user interface:
    • Press the OK button in the idle screen.
    • Press Menu and select the Status tab.
  2. Specify the Yealink device’s IP address in your web browser’s address bar (e.g.,
  3. On the Account tab, go to the Register section. Select the phone line you wish to configure (named as Account) from the pull-down list in the Account field.
  4. Configure the registration parameters for the selected account in the corresponding fields:
    • Line Active – select Enabled here.
    • Label – the name of the account displayed on the LCD screen of your SIP phone (e.g., 17785551210).
    • Display Name – your identification (e.g., John Doe); this will be seen by the called party.
    • Register Name – ID that is used to authenticate your SIP account. This field is mandatory.
    • User Name – ID of your SIP account registered in PortaBilling.
    • Password – service password for your SIP account.
    • SIP server 1 section:
      • Server Host – PortaSIP IP address or hostname (e.g., configuration and registrationIn the SIP server 2 section you can define the IP address of PortaSIP on the secondary site. If the main site becomes unavailable, the phone re-registers using this IP address.
  5. Click the Confirm button to update the SIP phone configuration.Status tab of a Sip phone


APPENDIX B. SJLabs softphone configuration for PortaSIP

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  1. First, you need to install the SJPhone on your machine. Following installation, launch the SJPhone software. The following login screen will be displayed.

    Configure SJLabs Softphone

  2. Key in the account ID and password for PortaSIP and press OK. The SJPhone display should be similar to the one in the illustration below, showing the account balance in “Ready to call” state. The phone is now ready to be used.

    SJPhone Idle

  3. Right click on the softphone and press “Login…” to change or make corrections to the account/password.

APPENDIX C. Auto-provisioned IP phones and adapters

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Currently the following IP devices can be auto-provisioned via PortaSwitch:

Phone model

Firmware version


AudioCodes 405HD

AudioCodes 420HD

AudioCodes 430HD

AudioCodes 440HD


Calix 716GEI*

Calix 803G*

Calix 844E*

Calix 844G*

Calix 854G*


Cisco ATA 186

ver. 2 and 3

Cisco SPA-122

Cisco SPA-504G

Cisco SPA-8000


Fanvil E52

Fanvil F52

Fanvil E58

Fanvil C58

Fanvil E62

Fanvil C62

Fanvil X3S


Fanvil X4G


Fanvil X5S

ver. 1.2.4

Fanvil X6

ver. 1.2.4

Fanvil C600



Gigaset A580IP*

Gigaset C610IP*

Gigaset DX800A*


Grandstream DP715

Grandstream DP750 DECT base station with DP720 handsets

Grandstream GXP1160

Grandstream GXP1165

Grandstream GXP1400/1405

Grandstream GXP1450

Grandstream GXP1610

Grandstream GXP1615

Grandstream GXP1620

Grandstream GXP1625

Grandstream GXP1628

Grandstream GXP1630

Grandstream GXP1760

Grandstream GXP1780

Grandstream GXP1782

Grandstream GXP2130

Grandstream GXP2135

Grandstream GXP2140

Grandstream GXP2160

Grandstream GXP2170

Grandstream GXV3240

Grandstream GXV3275

Grandstream GXW400x

Grandstream GXW4216

Grandstream HT286

Grandstream HT486

Grandstream HT488

Grandstream HT496

Grandstream HT502

Grandstream HT503

Grandstream HT701

Grandstream HT702

Grandstream HT704

Grandstream HT802


Htek UC902P

Htek UC903

Htek UC912P

Htek UC923

Htek UC924

Htek UC926


Linksys PAP2 (PAP2T)

Linksys RTP-300

Linksys/Sipura SPA-2102

Linksys SPA-941

Linksys SPA-942

Linksys SPA-921

Linksys SPA-922

Linksys SPA-3102

Linksys SPA-962

Linksys WRT54GP2


Motorola CPEi

(Motorola NBBS Device Management Platform is required)


Newtec AMC5001*

Newtec MDM2210Wifi*

Newtec MDM2500*

Newtec MDM2510*

Newtec MDM3100*

Newtec MDM3300*

Newtec MDM3310*

Newtec MDM5000*

Newtec MDM5010*


OneNetUno ATA-171


Polycom SoundPoint IP 331

Polycom SoundPoint IP 335

Polycom SoundPoint IP 550

Polycom SoundPoint IP 650

Polycom SoundPoint IP 670

Polycom SoundPoint IP 5000

Polycom SoundPoint IP 6000


RCA Telefield IP110

RCA Telefield IP160

RCA Telefield IP170

RCA Telefield IPX500


Siemens A580IP


Sipura 1001

Sipura 2000

Sipura 2002

Sipura 2100

Sipura 3000


Telefeld IP110*

Telefeld IP160*

Telefeld IP170*

Telefeld IPX500*


Thomson TWG850 (only eMTA part)


Yealink CP860

Yealink SIP-T19P

Yealink SIP-T19P E2

Yealink SIP-T20P

Yealink SIP-T21P

Yealink SIP-T21P E2

Yealink SIP-T22P

Yealink SIP-T23G

Yealink SIP-T23P

Yealink SIP-T26P

Yealink SIP-T27P

Yealink SIP-T28P

Yealink SIP-T29G

Yealink SIP-T32G

Yealink SIP-T38G

Yealink SIP-T41P

Yealink SIP-T42G

Yealink SIP-T46G

Yealink SIP-T48G

Yealink T19P E2

Yealink VP530 IP video phone

version 7x

Yealink W52P IP DECT phone

Yealink W80B DECT IP multi-cell base station



The devices marked with an * are also supported, but they have only been tested with MRs below MR85-0.

We are constantly working to extend the list of supported IP devices. If the IP phone you plan to use is not listed here, please contact us – it may already be scheduled for a future release, or we may include it at your request.

APPENDIX D. List of variables used in CPE profile configuration

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CPE profiles describe configuration parameters required for provisioning an IP device automatically. Depending on the device type, the set of parameters will differ. Instead of defining them as set values, use variables that will be replaced with actual values during device provisioning.

The table below describes default variables used for IP device provisioning. They are global and can be used with any IP device type.




An account’s first name, taken from the First name field of the account’s Personal Info panel.


An account’s middle name, taken from the Middle name field of the account’s Personal Info panel.


An account’s last name, taken from the Last name field of the account’s Personal Info panel.


Usually contains the account’s phone number. It is provisioned to the IP device as the username.


The account’s service password used to authenticate calls made from this IP device.


The internal identifier of the account record. It is retrieved from the database.


An account’s fax number. It is taken from the account’s Address Info panel.


The secret key used to encrypt the configuration files. It will be replaced by the IP device’s secret key value.


The number of the billing environment. Configuration files are stored in separate directories per billing environment. Therefore, this number is typically included in the path to the configuration file with the parameters for IP device auto-provisioning.

Additionally, these variables are used in CPE profile configuration:




The MAC address of the IP device. This is substituted by the MAC address taken from the device.


The unique ID of the customer record. It is retrieved from the database.


The unique identifier of a passphrase needed for password encryption. A passphrase is a constant value and is kept in secure storage.


The unique identifier of the IP device record.


The unique identifier of a port record for a particular IP device.


The unique identifier for each version of the same CPE profile.


The unique identifier for the CPE profile to be recognized in the system. It remains the same for all versions of the CPE profile.


An ID that allows you to identify this IP device in the external system (e.g., your warehouse management application).


The name of the IP device manufacturer.


The name of the IP device in the CPE inventory.


The IP device port to be used by a particular account.


The unique identifier of the IP device type. For example, if i_ua_type is 84 – then Yealink SIP-T23G with v8x firmware version is used.


The model of the IP device of a particular type.


The version of the IP device of a particular type.


The name of the CPE profile.


The list of IP device port configurations.


Login to the web self-care.


Password to the web self-care.


The prefix for answering a call to a huntgoup. This variable is applicable only to Gransdstream phones.

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