Dialing rules are a set of parameters that translate numbers dialed by end users and used by your vendors into the E.164 format for further processing. Likewise, you can translate E.164 numbers to a customer’s format to preserve their user habits, and to a vendor’s format to meet their requirements.
Phone numbers in the E.164 format (e.g., 12391232967) start with a country calling code (e.g., 1), followed by an area code (e.g., 239) and a user’s local number (e.g., 1232967). Phone numbers can be preceded with a “+” prefix that indicates an international calling code (e.g., 00 or 011). When PortaBilling receives the number with the “+” prefix (e.g., +1234567890,) it recognizes that the number following the prefix is in the E.164 format, so no local/custom dialing instructions apply.
On this panel you can find specific dialing rules. Specify one or more of the search criteria listed below and click Apply filters. Click Default filters to reset search criteria.
To refresh the search results, click Reload data.
Name
Filter dialing rules by name.
Applied to
Filter dialing rules according to who you assign them to:
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Dialing rules applied to end users are used to convert numbers dialed by them to preserve their dialing patterns.
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Dialing rules applied to connections convert numbers from/to a format required by a particular vendor.
Direction
Filter dialing rules for vendor connections by their direction. The options are:
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Any – search dialing rules for all vendor connections.
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From vendor – search for dialing rules that translate numbers from a vendor-specific format to the E.164 format for incoming calls;
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To vendor – search for dialing rules that translate numbers from the E.164 format to a vendor-specific format for outgoing calls.
Type
Filter dialing rules by type. Types differ based upon who you assign the dialing rules to.
The options for dialing rules assigned to vendor connections are:
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Any – search dialing rules regardless of their type.
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Basic settings – search dialing rules with basic configuration settings. These provide the most common cases for number translation such as add/remove prefixes and/or add a country code.
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Advanced settings – search dialing rules with advanced configurations where you can describe the rules for number translation using Perl regular expressions.
The options for dialing rules assigned to end users are:
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Any – search dialing rules regardless of their type.
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PBX – search dialing rules you created for cloud PBX customers and end users who use cloud PBX features such as call parking, call pickup, etc.
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Residential – search dialing rules you created to preserve the dialing habits of residential users.
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Custom –search dialing rules where you defined your own number translation instructions.
