Adaptive routing rule search

With adaptive routing functionality, you can dynamically measure a vendor's quality parameters, and adjust the routing priority accordingly. You can predefine these quality requirements in the form of threshold parameters on the Adaptive routing panel and then apply your quality requirements to a specific vendor's connection. Any vendor who fails to satisfy your quality requirements will go to the "penalty box" – the very bottom of the routing list. This means that the system will first try to terminate calls using other carriers (with a good quality rating). However, if all of them fail or are unavailable, the "penalized" carrier will have a chance to terminate the call.

On the Adaptive routing rule search panel, you can search for particular adaptive routing rules from the overall list. You can filter adaptive routing rules by name and description. Specify one or more of the search criteria listed below and click Apply filters. Click Default filters to reset the search criteria. To refresh the results list, click Reload data.

Filter adaptive routing rule by its name.

Filter adaptive routing rules by their description.