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A product is a combination of services you provide to customers for a price.

To create a product, fill in the initial product information and click Save.

To proceed with the remaining product configuration, click Open in the confirmation dialog shown at the bottom of the page.

Create a product

Product name

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The internal product name shown on the administrator interface.

Product name visible to end users

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The product name shown to end users on their self-care interfaces.

Product type

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Choose a type for your product:

  • Main product – this represents the basic services available to your customers.

  • Add-on product – this enables access to a certain service feature (e.g., call waiting) and has a recurring cost (subscription) associated with it.

You can assign one main product and virtually unlimited number of add-on products to an account.

Add-on products have precedence over the main product. No matter what configuration is defined for the main product, it will be overridden by settings defined within add-on products.

Priority

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Assign a priority level to the add-on product.

Each add-on product has a priority level associated with it (from low to high). If more than one add-on products are assigned to an account, the add-on products with higher priorities override settings defined for the add-on products with lower priorities.

Currency

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Choose a currency the product will be priced in.

Managed by

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Choose whether the product will be managed by an administrator or a particular reseller.

Account role

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Choose an account role for the product. This defines what the accounts with this product assigned are designated for (e.g., whether the accounts represent phone lines, prepaid cards or top-up vouchers).

An administrator defines account roles for both accounts and products. This introduces the following constraint – a product can only be assigned to an account having the same role.

Realm

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Choose an account realm for the product. This allows you to impose a scope of uniqueness for account IDs.

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