This panel shows extended information about the bundle assigned directly to the customer and its usage details. On this panel, admins can also manually apply top-ups to One-off with top-ups bundle items.
Bundle
The name of the assigned bundle. To assign an individual bundle that will be shared between all the accounts of this customer, select it in the dropdown list. You can click Show
to open the bundle’s page and see the details.
For the assigned bundle, the following information is shown:
Bundle type
This is the bundle type:
- Renewable by calendar – a bundle includes service volumes provided to postpaid customers, usually for a subscription periodic fee.
- One-off with top-ups – a bundle that provides a one-time allowance of specific services that can be used until depleted. Customers can “top up” their allowance as needed, e.g., a pay-as-you-go customer might purchase extra international minutes for calls to the UK, paying $20 for 500 minutes.
Destination group set
This is the name of the destination group set associated with a specific bundle. Click on the name of the destination group set to open the details.
Automatic renewal
This is the bundle’s automatic renewal setting.
For both bundles of the Renewable by calendar and One-off with top-ups types, this field shows Set per item. Here are the details on each bundle type’s renewal cycle:
- Renewable by calendar – each service volume (e.g., “200 minutes”) within a bundle is automatically renewed based on the calendar cycle (e.g., monthly) regardless of the customer’s balance or unsettled invoices until the customer’s record is suspended.
- One-off with top-ups – the initial service volume does not have an expiration date and is not renewable. The individual service volume top-ups can be limited by a specific lifetime, after reaching its end the top-up’s service volume expires.
Renewal fee
This field is only shown for Balance-dependent renewable bundles. It is the amount of money that will be withdrawn from the customer’s balance once the bundle is activated for their account, as well as when the bundle is renewed, either automatically or manually.
Shared between
This field shows the number of accounts that share the service volume of the assigned bundle.
Services
Unfold this section to review the number of the bundle items within the bundle and information about the provided services.
Service
The service this bundle item is defined for.
Destination group
The destination group name to which the bundle item applies.
Expiration date
This field is only shown for the Renewable by calendar bundle item. This is the last day of the current usage period. The service volume will be renewed automatically once the new period starts.
Expires in
This field is only shown for the Renewable by calendar bundle item. This shows how many days are left until the end of the current usage period.
Service used
The indication of already spent service volume within this bundle item.
Available service
The amount of remaining service volume.
Top-up
This option is only available for One-off with top-ups bundles if the top-up options are configured. Click Top-up to purchase individual service volume top-ups on behalf of the customer (the corresponding amount of money will be withdrawn from the customer’s available balance). After that, you can review the top-up balance and its lifetime.
