Add subscription plan

Link copied to clipboard

Subscription plans allow you to charge periodic fees to your customers for using the service.

You can assign subscription plans to products (both main and add-on ones), customers and accounts.

To add a subscription, click Add on the Subscription plan list panel and fill in the details. To save the subscription configuration, click Save. To save and continue editing the subscription details, click Save & Edit details. To create more subscriptions, click Save & Add a copy.

Add subscriptions

Name

Link copied to clipboard

Type a unique name for the subscription plan.

Subscription plan name visible to end users

Link copied to clipboard

Type a clear subscription name that end users see on their invoices and self-care interfaces.

Currency

Link copied to clipboard

Select a currency the subscription is priced in. Once saved, the currency can’t be changed.

Managed by

Link copied to clipboard

Choose whether the subscription is managed by an administrator or a particular reseller.

Subscription charges applied

Link copied to clipboard

Select when recurring subscription fees are charged to the customer’s account after subscription activation:

  • At the end of the billing period – the customer is charged the full subscription fee when their billing period closes.
  • In advance – the customer is charged one or more periods in advance. The charges apply for the following period at the end of the current billing period.

    For example, on April 1st, a postpaid customer activates a subscription charged 2 months in advance. Their invoice for April includes charges for April, therefore, and for the following 2 billing periods, May and June. The invoice for May includes charges for July since the subscription charge covers 2 periods in advance (June and July).

    When activated within the current billing period, e.g., on April 10th, the customer's invoice contains the pro-rated subscription fee for the incomplete billing period (from April 10th to April 30th) and their advance subscription charges for the following 2 billing periods (May and June).

    Periods in advance

    Link copied to clipboard

    Specify the number of periods to charge your customers in advance.

  • Progressively – the customer is charged a pro-rated subscription fee on a day-to-day basis. This means that by the end of the billing period, the charged amount covers the total subscription fee.

    For example, if the monthly subscription fee is $9.99, a daily charge is equal to $0.33. On the 10th day, the subscription charges total $3.33, and by the end of the month, $9.99.

    xDR generation mode

    Link copied to clipboard

    Specify how PortaBilling generates xDRs for customer subscriptions.

    • Select Keep total charge only to generate a single xDR that is updated every day to cover subscription charges from the beginning of the billing period until the current day.
    • Select Generate daily charges to generate a separate xDR for each daily subscription charge. These xDRs can be used for accounting and reporting.

Activation mode

Link copied to clipboard

Specify when the subscription becomes active and when any one-time or upfront charges (e.g., activation fee or the first month’s subscription fee charged in advance) are applied:

  • At the given start date – subscriptions become active on the date specified in the Start date field. When you assign a subscription with the start date set to today, PortaBilling activates it within one hour of assignment (not immediately).
  • Upon the account's first usage – subscriptions become active on the later of the Start date or the account's first usage date. The subscription activates within an hour.

Activation fee

Link copied to clipboard

Specify a one-time fee that automatically applies when a subscription is activated. It is not pro-rated.

Monthly fee

Link copied to clipboard

Specify a monthly fee.

Daily fee

Link copied to clipboard

Specify a daily fee.

Can be applied more than once

Link copied to clipboard

Select a check box to assign the same subscription multiple times. Once the subscription is saved, this option is read-only.

Docs for
What's new
Admin manuals
Handbooks
UI help
Developers documentation