Global voice application settings

Use this panel to configure global settings for voice applications, such as IVRs, personal voicemail boxes, and voicemails/auto-attendants.

There are options that:

• Apply only globally, so all the voice application instances inherit these settings (e.g., "Send start accounting")
• Apply globally, but can be overridden for specific application instances (e.g., "Allow to check account balance"). Here's how it works: when a user accesses the voice application through a designated entry point (e.g., *98 for a voicemail application), the application's configuration takes effect. However, if the user dials their extension to access the application, the global configuration applies instead.

Open this section to configure the global settings for IVRs, such as default input timeout for voice prompts.

Open this section to configure the global settings for personal voice mailboxes. For example,  you can enable the permanent deletion of messages from all personal voicemail boxes, bypassing the Trash folder.

Open this section to configure global settings for voicemails and auto-attendants, such as setting the minimum and maximum voicemail message duration or adding available languages.

Open this section to track changes made to the global voice application settings.