E-payments

Here you can browse the customer's transaction history.

By default, the list shows payment transactions for the last 24 hours. To view transactions for another period, set one or more search filters and click Search.

Click Default filters  to reset the search criteria.

Search for e-payments by the period when they were made. Click Calendar to select the date and time or type it in the “yyyy-mm-dd hh:mm” format (2025-03-19 00:00).

To clear the selected date, click Cancel .

Select the payment system used to carry out the transactions.

Filter transactions by their result:

• Any – display all transactions.
• Completed – the transaction was successful, funds were transferred.
• Authorized – a "check funds" transaction was successful (but no actual charges were applied to the credit card and no balance modification was done to the billing).
• Started – the transaction processing has started.
• Canceled – when using payment systems with "external authorization" it is possible for a transaction to be interrupted (e.g., user presses the "cancel" button when entering credit card info on the remote processor website).
• Failed – the transaction has failed (click on Failed to get further information, such as the error code or a response from the remote payment processor).
• Voided – shows canceled transactions of the "check funds" type.

Filter transactions performed in the "test" mode.

Filter transactions by the payment method used to perform them. To search for transactions made via payment systems with "external authorization" such as PayPal, specify the external transaction ID.

The payment list consists of the following columns:

The date when the transaction was performed.

Click Unfold on the left to expand the transaction record and view additional details.

The transaction result.

The customer or account record to which the transaction applies.

The transaction amount.

The icon on the left specifies which type of payment method was used (e.g., VISA or MasterCard); the actual card / account number is displayed in the "safe" form with some of the digits masked by an x.

The payment system used to carry out this transaction.

Indicates whether it is a test transaction.

To customize the result list, click Settings . Adjust which columns to display, the row style or reset the settings to the default ones.

• Re-order the columns – drag-and-drop the column headers right or left to place the columns in the order you want.
• Re-order the rows – click the arrow ( or ) next to the column header to re-sort the rows. For example, this tab panel displays e-payments in chronological order starting from the newest one. You can re-sort them in the reverse order.
• Change the default number of results globally – use the Number of rows per page dropdown list in the lower-right corner to adjust the maximum number of rows displayed on the tab.