In competitive prepaid markets, such as in Africa, and in roaming scenarios, providers offer services with 1-day bundles. These bundles allow subscribers to purchase and use services only when needed, with access lasting 24 hours.
You can configure whether a prepaid bundle’s lifetime is measured by the clock (24 hours from activation) or by the calendar (until midnight). This gives you flexibility to define how long a bundle remains active and ensures that users can enjoy fair and predictable access to services.
Previously, bundles always expired at midnight, which often resulted in shorter usage periods for users who activated a bundle late in the day. Now users with short-term bundles, such as 1-day bundles, can use the services for the full duration they paid for (e.g., 1 day = 24 hours, 2 days = 48 hours), starting from the time of bundle activation.
Admins can also configure multiple notifications to remind users of an upcoming bundle expiration not only days in advance, but also hours or even minutes, for example, 2 days and 2 hours, or 4 hours and 30 minutes before expiry. This ensures that users with short-term bundles (e.g., 1-day) receive timely reminders and can renew before their service is interrupted.
Owl Mobile, an MVNO, offers a one-day roaming bundle that includes 5 GB of data, 200 voice minutes, and 100 SMS. The bundle remains active for exactly 24 hours from the moment of activation and then expires automatically unless renewed.
Owl Mobile's admin configures notifications to remind the users how much time is left before the bundle expires:
- 12 hours
- 6 hours and 30 minutes
- 1 hour 30 minutes
On October 21st, at 16:00, John Doe activates this bundle, which will remain active until October 22nd at 16:00. John will receive notifications about the bundle expiration on October 22nd at 04:00 (12 hours before), at 09:30 (6 hours and 30 minutes before), and at 14:30 (1 hour and 30 minutes before).
Configuration
To create a bundle that expires exactly 24 hours after activation, the admin should do the following:
- Go to Bundles and click Add.
- Select the Balance-dependent renewable type of the bundle in the corresponding field.
- Specify the number of days for the bundle duration, e.g., 1.
- Select At the same time as activated option to define an expiration time for the bundle.
- Fill in other details in the Add bundle side sheet and click Save.
To configure notifications, in the bundle page:
- Go to Configuration.
- In the Expiration is in field, enter a number of days, hours, or minutes (e.g., 4h 30m). To add another notification, click Add.
- Click Save.
For users:
- Get full access to services for the full duration they paid for – exactly 24 hours from activation.
- Stay informed about the bundle expiration to avoid service interruptions.
For service providers:
- Stay competitive in the market.
- Inform users about the bundle expiration, which helps increase sales.
