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A call barring rule is a list of destinations that an end user is not permitted to call.

You can enable call barring on the Outgoing calls configuration panel within a product, for a customer and an account. When call barring rules differ on every level, they are applied according to this priority order (from the highest to the lowest: account, customer and product).

To create a new call barring rule, fill in the call barring rule details and click Save. To create more call barring rules click Save & Add another.

Call barring class creation panel

  • Name – type a unique name for this call barring rule (e.g., “Premium numbers,” “Toll-free,” or “Mobile.”)

  • Matching type – the mode of selecting numbers for the call barring rule.

    • Matches – select this option to include those numbers that fit the patterns defined in Number patterns.

    • Does not match – select this option to include those numbers that do not fit the patterns defined in Number patterns.

  • Barred by default – define whether to assign a call barring rule to your customers or their accounts, automatically or manually, when you enable the Call barring feature for them.

    Select a checkbox to automatically assign the call barring rule to a customer/account. The rule will then be added and displayed in the Call barring rules field by default.

    Clear a checkbox to manually assign the call barring rule to a customer/account.

You must first create a call barring rule before you enable the Call barring feature. Otherwise, the rule won’t be assigned by default.

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