A call barring rule is a list of destinations that an end user is not permitted to call.You can enable call barring on the Outgoing calls configuration panel within a product, for a customer and an account. When call barring rules differ on every level, they are applied according to this priority order (from the highest to the lowest: account, customer and product).

To create a new call barring rule, fill in the call barring rule details and click Save. To create more call barring rules click Save & Add another.

Call barring class creation panel

  • Name – type a unique name for this call barring rule (e.g., "Premium numbers," "Toll-free," or "Mobile.")

  • Matching type – the mode of selecting numbers for the call barring rule.

    • Matches – select this option to include those numbers that fit the patterns defined in Number patterns.

    • Does not match – select this option to include those numbers that do not fit the patterns defined in Number patterns.

  • Barred by default – define whether call barring rules should be applied to newly created accounts automatically or manually when the account’s product has the call barring feature enabled.

    Select the checkbox to automatically assign the call barring rule to a customer/account.

    Clear the checkbox to manually assign the call barring rule to a customer/account.

You must first create a call barring rule before enabling the Call barring feature at the product level. Otherwise, the rule won’t be assigned by default.
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