Create commitment

Commitments allow you to offer services with discounts for set periods of time and so to retain customers for long periods (usually from one to several years). For example, the standard monthly price for Internet service is $20. Customers can sign up for a 24-month commitment and pay only $15 monthly in return.

To create a new commitment, fill in the commitment details and click Save. To create more commitments, click Save & Add another.

Type a unique name of the commitment.

Select a currency the commitment will be priced in. Once saved, the currency can’t be changed.

Set a period of time when the service will be provided with a discount (if customers cancel a commitment before a discount’s end date, they pay a penalty). Once saved, the discount period can’t be changed.

• Number of billing periods – select this option to create a commitment with the fixed discount period. Specify the discount duration for the commitment (e.g., “24” means 24 months for a customer with the monthly billing period).
• Not set – select this option to create a commitment with no discount period. It means the discount isn’t applied to this commitment.

Choose whether the commitment is managed by the admin or a specific reseller.