Notification types

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Notifications are the text messages (email or SMS) sent to customers from PortaBilling about service and billing-related events like a balance reaching the credit limit, password changes, custom report execution, etc.

Notifications are organized into notification sets. You can edit notification messages by changing their subjects or the text within a notification set (a notification set can be used for multiple customer classes).

Reseller UI, Customer class Types of notification panel

Notification set

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To activate notifications for a customer class, assign one of the previously created notification sets to it. Once you select a notification set from the dropdown list, you can see the included notification categories. Select the checkboxes near the notifications you want your customers to receive and the delivery method: by email or SMS.

Click Save.

Every notification category name is an active link. It opens the Edit notifications page, where you can edit the notification templates.

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