On this panel, you can access groups of attributes to define how to perform message exchange between endpoints.

Similar to the Voice calls service, service policies for messaging can be either statically assigned to vendor connections or dynamically matched based on the recipient’s domain name or CLD.

The attributes defined in the dynamic service policy (e.g., transport protocol, routing and billing parameters) are used for message processing and delivery (both SMS and instant messages). The static service policies contain attributes specific to a particular SMS vendor.

Open a specific group to configure the corresponding attributes. Messaging service policy attributes

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