A call can have a status of good, fair or poor. The criteria for call statuses are defined in call quality profiles. A call quality profile includes thresholds for call quality metrics that describe each call status.

Specify one or more of the search criteria listed below and click Apply filters. If you want to stop the search, press “Esc” on the keyboard or click StopStop Circle on the search panel.

Click Default filters Default filters to reset the search criteria to their initial values. To refresh the search results, click Reload data.

PortaBilling automatically loads the list of records once you open the page. You can turn off data autoload if you don’t want all records to load each time you open the page. To disable data autoload, click Settings gear and clear the check mark for the Automatically start searching upon opening the page option. When the check mark is absent, the list of records won’t load until you click Apply filters. If the search result contains a single record, the system can open it automatically. For this, select the If the search produces a single result, automatically open it option.

Reseller UI, Call quality profile > Search call quality profile

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Search call quality profiles by name. Type a call quality profile name here.

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