Custom fields are used for storing additional attributes that supplement standard PortaBilling information. This can be information about a customer’s bonus, driving license ID, a code name that maps an Internet customer to a certain vendor, a marketplace where SIM cards are being sold, etc. This can also be very useful for troubleshooting. Create your own custom fields and give them whatever name you like, set a field type, and then control their visibility for end users, etc.
Note that custom fields for customers and accounts should be enabled via the corresponding customer class. Then the desired custom fields can be displayed on the Customer/Account Info/SIM card page and used for search queries.
Custom fields are added to Invoice templates under the Header section, and it is possible, as well, to add custom fields in Layout Designer (right-click → Header).
This functionality allows you to manage extra user information that facilitates customer support and helps with troubleshooting.
