You can modify settings for multiple selected DID numbers at a time. The Group operations with DIDs panel opens automatically once you select one or more DID numbers in the list.
To manage all DID numbers at once, select any DID number in the list and click Select on this page only or Select on all pages. Note that if you select to filter the numbers across all pages and clear any of the checkboxes, the selection will automatically reset to include only the numbers explicitly selected on the current page.
To perform specific operations with the selected DIDs, select the corresponding checkboxes on the Group operations with DIDs panel. After making all the necessary changes, click Update.
To remove a DID from the inventory, click Delete. You can only delete those DIDs that are not in use.
Assign the vendor batch
Reassign a vendor batch for some numbers (this may be required if you decide to change the way you organize your vendor batches).
Assign the group
Add DID numbers to a specific DID group. You can select None to unassign the DID numbers from the group.
Assign the pricing batch
Assign numbers to a pricing batch. Select None to return numbers to the pool of available DIDs.
Assign the DID to the customer
Assign DID numbers to a specific customer. The customer is charged for DID usage until the DID number is unassigned from them. Select None to return numbers to the pool.
Pool management
The DID pool is a tool that allows you to control the DID numbers that will be provisioned by your customers and resellers. You can manage the DID pool as follows:
- Release DIDs to the pool – to allow customers and resellers to use DID numbers, release them to the pool of available DIDs. Any DID number that does not have the In use status can be released to the DID pool. To release a DID number that is used as an account, an account alias, or an access number to the DID pool, delete/terminate/rename the corresponding entity first. Once back in the DID pool, DID numbers are unassigned from customers and pricing batches; hence, the customer and/or (sub)reseller do not incur any charges, and these released DID numbers are available for provisioning to all customers and resellers.
- Withdraw DIDs from the pool – if you need to prevent a specific DID number from being used by your customers or resellers, withdraw it from the DID pool. Once withdrawn, a DID number acquires the frozen status. An administrator can withdraw a DID number from the pool unless it is already used by an account or a reseller that has assigned a pricing batch to this DID number on the reseller self-care interface.
