Search/create DID number

Use the DID numbers search panel to find a specific DID number.

To find a DID number, specify one or more of the search criteria listed below and click Apply filters. Click Default filters to reset search criteria.

To find a specific DID number, type the number here. You can find all the DID numbers that match a specific pattern; for example, enter 1800 to find all 1-800 numbers.

Filter DID numbers by their status:

• Select Any to search among all DID numbers.
• Select In use to search among DID numbers that are currently provisioned as accounts.
• Select Not in use to search among DID numbers that are not being used by any account.
• Select Frozen to search among DID numbers that are kept for later use. DID numbers are frozen by default when uploaded to the DID inventory.

Filter DID numbers by the entity they are assigned to:

• Select Any to search among DID numbers that are assigned to any entity.
• Select Customer to search among DID numbers that are assigned to a particular customer. Select the customer from the list in the Customer name field.
• Select Reseller to search among DID numbers that are owned by a particular reseller. Select the reseller from the list in the Reseller name field.

Filter DID numbers by the country they belong to.

Filter DID numbers by the pricing batch they belong to. To search for unassigned DIDs, choose None.

Here you can specify advanced search criteria:

• Vendor batch – filter DID numbers by the vendor batch they belong to.
• DID group – filter DID numbers by the DID group they belong to.
• Description – filter DID numbers by their description.

On the Audit log panel you can track and browse all the changes made to DID numbers.

Use the Create a DID number panel to manually add DID numbers for testing purposes. Also, you can manually restore a DID number in case of accidental deletion from the DID inventory.

To add a large number of DID numbers to the DID inventory, we recommend that you use the DID Upload tool. This minimizes human error.

Specify a phone number here.

Specify the name of the vendor batch that this DID belongs to.

Specify the country that this number belongs to.

Specify the pricing batch that this number belongs to.

Specify a one-time cost paid to a vendor for DID number activation.

Specify a monthly amount charged by a vendor for the provisioned DID number.

Type a short description of a particular DID number.

This is the date that this number was released from the customer it was previously assigned to.