Notifications

On this panel, you can configure the notifications for a specific item within a Balance-dependent renewable type of bundle.

Select how the threshold for the notifications is measured:

• In service units (e.g., minutes or megabytes) or the amount of money
• In percent, %

Select whether to send notifications based on the used or remaining service volume:

• Used – the notifications will be sent based on how much of the service volume has been used.
• Remaining – the notifications will be sent based on how much of the service volume remains.

You can specify the threshold value for the bundle item to notify the users when the main (allocated within the bundle at its activation/renewal) used service volume reaches it, or the remaining service volume drops to it:

• Used main volume reaches – the user will be notified when the amount of main service volume already used reaches a specified threshold value.
• Remaining main volume drops to – the user will be notified when the amount of main service volume remaining drops to a specified threshold value.

To configure multiple notification thresholds, specify comma-separated values.

Turn on the toggle to send the notifications to users once the service volume allocated within the bundle activation/renewal is used up.

You can specify the threshold value to notify the users when the used top-up volume reaches it, or the remaining top-up volume drops to it:

• Used top up volume reaches – the user will be notified when the amount of top-up service volume already used reaches a specified threshold value. For example, to send your customers a notification when they have used 80% of their 100-minute top-up:
  • select Threshold units > Percent.
  • select Notifications based on volume > Used
  • specify 80 in the Used top-up volume reaches field.

  When a customer has used 80 out of 100 minutes, they receive a notification.

• Remaining top up volume drops to – the user will be notified when the remaining top-up service volume drops to a specified threshold value. For example, to send your customers a notification when 20% of their 100-minute top-up remain:
  • select Threshold units > Percent.
  • select Notifications based on volume > Remaining
  • specify 20 in the Remaining top-up volume drops to field.

  When 20 minutes remain out of 100, the customer receives a notification.

To configure multiple notification thresholds, specify comma-separated values.

Turn on the toggle to send the notifications to users once the top-up service volume is used up.

This option is only available for Expirable top-ups. Specify how many days before the top-up service volume expiration a user should be notified.

This option is only available for Expirable top-ups. Turn on this toggle to notify users of the top-up service volume expiration.