Configure notifications to alert end users about the remaining, used, or depleted service volume in the “Renewable by calendar” bundle item.
Threshold units
Select how the threshold for notifications is measured:
- In service units (e.g., minutes or megabytes) or the amount of money
- In percent
Notifications based on volume
Select whether to send notifications based on the used or remaining period volume:
- Used – the notifications will be sent based on how much of the volume is used.
- Remaining – the notifications will be sent based on how much of the volume remains.
Notify end user when:
Used peak period volume reaches / Remaining peak period volume drops to
You can specify the threshold value for the bundle item to notify the users when the used service volume for the peak period reaches it, or the remaining service volume drops to it:
- Used peak period volume reaches – the user will be notified when the amount of service volume already used reaches a specified threshold value.
For example, let’s say your customers receive 100 minutes of calls within this bundle item. To send your customers a notification when they have used 80% of their bundle:
- Select Threshold units > Percent
- Select Notifications based on volume > Used
- Specify 80 in the Used peak period volume reaches field
When a customer has used 80 out of 100 minutes, they receive a notification.
- Remaining peak period volume drops to – the user will be notified when the remaining service volume drops to a specified threshold value.
For example, let’s say your customers receive 100 minutes of calls within this bundle item. To send your customers a notification when 10% of their 100-minute bundle remains:
- Select Threshold units > Percent
- Select Notifications based on volume > Remaining
- Specify 10 in the Remaining peak period volume drops to field
When 10 minutes remain out of 100, the customer will receive a notification.
To configure multiple notification thresholds, specify comma-separated values.
Peak period volume is depleted
Turn on the toggle to send notifications to users when their service volume for the peak period is depleted.
Used off-peak period volume reaches / Remaining off-peak period volume drops to
This option is available if you configured the threshold for the off-peak period.
You can specify the threshold value for the bundle item to notify the users when the used service volume for the off-peak period reaches it, or the remaining service volume drops to it:
- Used off-peak period volume reaches – the user will be notified when the amount of service volume already used reaches a specified threshold value.
- Remaining off-peak period volume drops to – the user will be notified when the amount of service volume remaining drops to a specified threshold value.
To configure multiple notification thresholds, specify comma-separated values.
Off-peak period volume is depleted
This toggle is active if you configured the threshold for the off-peak period.
Turn on the toggle to send notifications to users when their service volume for the off-peak period is depleted.
Used 2nd off-peak period volume reaches / Remaining 2nd off-peak period volume drops to
This option is available if you configured the threshold for the second off-peak period.
You can specify the threshold value for the bundle item to notify the users when the used service volume for the second off-peak period reaches it, or the remaining service volume drops to it:
- Used 2nd off-peak period volume reaches – the user will be notified when the amount of service volume already used reaches a specified threshold value.
- Remaining 2nd off-peak period volume drops to – the user will be notified when the amount of service volume remaining drops to a specified threshold value.
To configure multiple notification thresholds, specify comma-separated values.
Second off-peak period volume is depleted
This toggle is active if you configured the threshold for the second off-peak period.
Turn on the toggle to send notifications to users when their service volume for the second off-peak period is depleted.
