Though English is the main language used in PortaBilling, other languages are also supported, and administrators and customers can operate in them.
Depending on the type of user, these are the languages available.
Users can choose their language for their self-care interface. This does not affect other users’ language settings. For example, John, an administrator, uses English on his web interface, while Peter uses Spanish as his web interface language.
Self-care interface translations are continually updated and improved by the PortaOne customer community. We encourage PortaOne customers to make translations to other languages. Service providers with the same background make translations targeted to their specific audiences since they use the same terminology. This kind of localization approach is very effective.
New self-care interface languages can be added upon request. If you want to make and submit a self-care interface translation, please contact the PortaOne support team to obtain the JS/XML template files.
Translation for the administrator web interface can be made by PortaOne only. If you need a new language for the administrator web interface, contact PortaOne sales department.
Right-to-left layout in PortaBilling
PortaBilling supports right-to-left (RTL) layouts. The menu and the panels are mirrored and placed to the right and the text is aligned accordingly.
RTL layout is available for the customer and account self-care interfaces in Hebrew and Arabic.
This enhancement makes PortaBilling user-friendly for customers who read right-to-left (e.g., Hebrew, Arabic) and improves their customer experience.