Bundles

This panel shows detailed information about the bundles assigned to the account and their usage details. Here, admins can manually renew a bundle of the Balance-dependent renewable type, as well as apply top-ups to One-off with top-ups and Balance-dependent renewable bundle items.

For each assigned bundle, the following information is shown:

Name of the assigned bundle.

To assign an individual bundle to the account, select it in the dropdown list.

Click Show to open the bundle’s page and review the relevant information.

This shows how the bundle is assigned (directly to the account, via a main/add-on product, or directly to the customer) and the corresponding usage priority of the bundle.

These are the following types of assigned bundles:

• Balance-dependent renewable – a bundle that combines different services, such as voice calls, data, and SMS, for a single fixed fee, all sharing a common lifecycle with the option for auto-renewal.
• Renewable by calendar – a bundle that includes service volumes provided to postpaid customers, usually for a subscription periodic fee.
• One-off with top-ups – a bundle that provides a one-time allowance of specific services that can be used until depleted. Customers can “top up” their allowance as needed, e.g., a pay-as-you-go customer might purchase extra international minutes for calls to the UK, paying $20 for 500 minutes.

This is the name of the code group set associated with a specific bundle. Click on the name of the code group set to open the details.

This is the bundle’s automatic renewal setting.

For the Balance-dependent renewable type, it can be:

• On sufficient funds – this option allows auto-renewal of the prepaid bundle. When the customer’s balance shows sufficient funds, PortaBilling will automatically charge the renewal fee on the last day of the active bundle lifecycle.
• Never – this means that the auto-renewal is disabled for this bundle.

For bundles of the Renewable by calendar and One-off with top-ups types, the only available setting is Set per item.

This field is only shown for Balance-dependent renewable bundles. It is the amount of money that will be withdrawn from the customer’s balance once the bundle is activated for their account, as well as when the bundle is renewed, either automatically or manually.

This field is only shown for the Balance-dependent renewable bundle.

This is the lifecycle (in days) of this bundle. All service volumes allocated within a bundle expire at the same time.

This is the date and time of the last renewal for the Balance-dependent renewable bundles.

This field is only shown for the Balance-dependent renewable bundles. Depending on the Automatic renewal option configuration, the possible values are:

• Date and time  – the end date and time of the active bundle’s lifecycle is shown for the bundles with the On sufficient funds renewal (format: YYYY-MM-DD HH:MM, e.g., 2025-12-01 00:00).
• None – shown for the bundles with the disabled Automatic renewal.

This field is only shown for the Balance-dependent renewable bundles. It indicates the time remaining (e.g., 24 days 15 hours) until the bundle is automatically renewed (if the Automatic renewal of the bundle is set to On sufficient funds, and the customer has sufficient funds to cover the renewal fee).

This option is only available for the Balance-dependent renewable bundle. You can click Renew to manually renew the bundle, when it expires and is not automatically renewed, or when early renewal is required. The bundle will be renewed if the customer has sufficient funds to cover the renewal fee.

Open this section to review the information on the bundle items within the bundle.

The service this bundle item is defined for.

The code group name to which the bundle item applies.

This field is only shown for the Renewable by calendar bundle items. This is the date and time of the last renewal of the bundle item (format: YYYY-MM-DD HH:MM, e.g., 2025-10-31 23:32).

This field is only shown for the Renewable by calendar bundle items. It shows the date and time when the next usage period starts, and the allocated service volume is renewed (format: YYYY-MM-DD HH:MM, e.g., 2025-10-31 23:32).

This field is only shown for the Renewable by calendar bundle items. It shows how many days and hours are left until the end of the current renewal period (e.g., 24 days 15 hours).

This indicates the already spent service volume within this bundle item.

The amount of remaining service volume.

This option is only available for the Balance-dependent renewable and One-off with top-ups bundles if the top-up options are configured. Click this button to purchase individual service volume top-ups on behalf of the customer (the corresponding amount of money will be withdrawn from the customer’s available balance). After that, you can review the top-up balance and its lifetime.