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On this panel you can change the adaptive routing rule details. Note that some fields are read-only.

To save the changes, click Save.

Adaptive routing rule editing panel 

Name

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Type a new adaptive routing rule name here.

Destination group set

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This is the destination group set this adaptive routing rule is assigned to.

Once set, you can’t change the destination group set for saved adaptive routing rules.

Sampling interval, minutes

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This is the interval within which the quality measurements are computed.

Smaller intervals will make the system notice any change in a vendor's quality "quicker", but there is also a higher chance that a short-term problem on the vendor's side (which can be fixed in a matter of minutes) will penalize their route for a relatively long period of time.

Description

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This is the description of the adaptive routing rule. You can use it for searching the adaptive routing rule.

Quality parameters

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This section enables you to specify the quality parameters to analyze the quality of calls that pass via a specific vendor connection.

Criteria for destination groups

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This section enables you to specify the quality requirements for the specific destination group.

Audit log

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This section enables you to track and browse changes made to this adaptive routing rule.

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