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Step 3. Add PBX instance

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Typically, this step is done by your service provider.

You can add a PBX on the Enterprise portal if you have the required parameters:

3.1 Log in to the Enterprise portal.

3.2 Go to PBX Management > click Add PBX.

Click Add PBX

3.3 Fill in the details:

  • PBX Type – select PortaSwitch.
  • PBX Location – you can specify a generic name if a single PBX is used (if you plan to add multiple PBXes, specify a descriptive PBX location name).
  • PBX Transport Type – this is the protocol that PBX supports for user registration. The most common protocol is UDP. See the details here.
  • PBX DNS Lookup Type – this is a method that is used to look up the SIP registration location. Select Host.
  • PBX SIP Domain – specify the domain received from the service provider (Teams users will be created with this domain).
  • PBX SIP Domain Proxy – specify the value received from your service provider.
  • Voicemail Feature Code – this is the service code that Teams users can dial to check voicemail. Specify *98.
  • PBX SIP Domain Proxy Port – enter the value received from your service provider (by default, 5060).

    PBX settings

3.4 Click Save Settings.

After that, you will see the notification about the successfully added PBX.

Notification about the successfully added PBX

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