Typically, this step is done by your service provider. However, you can add PBX users on the Enterprise portal if you have all the required parameters.
To add a User:
4.1. Go to Users and click Set Up PBX User.
4.2. Fill in the form with the required information. Consult the TeamMate documentation for a detailed description of the available fields.
When a user is successfully added, you will receive an email confirmation similar to the one below:
Provisioning of a new user usually takes between 10 seconds and 60 seconds but can take longer with Microsoft load delays. Once the user is successfully registered, the user will appear on the Enterprise Dashboard. Once PBX and Teams Registration is successfully completed, the icons change to green checks, and a timestamp for the recent PBX Registration will appear.
