English is the default interface language of PortaBilling. However, users can also choose the following web interface languages on their Customer and Account self-care interfaces:

  • Arabic
  • Chinese Simplified
  • Chinese Traditional
  • English
  • French
  • Hebrew
  • Italian
  • Norwegian
  • Polish
  • Portuguese Brazilian
  • Russian
  • Serbian
  • Spanish
PortaOne provides only English as the interface language for the Admin, Reseller, Distributor, and Representative portals. Other languages are added by the PortaOne customer community, but translations can be out of date.

For example, John as an administrator uses English on his web interface. He can set Spanish as the web interface language while provisioning his customer, Pedro.

Multi-language support

Self-care interface translations are constantly updated and improved by community, but some of them can be out-of-date. We encourage PortaOne customers to make translations to other languages. Service providers with the same background make translations targeted to their specific audiences since they use the same terminology. This kind of localization approach is very effective.

If you want to make and submit a self-care interface translation, please contact the PortaOne support team to obtain the JS/XML template files.

Translation for the administrator web interface can be made by PortaOne only. If you need a new language for the administrator web interface, contact the PortaOne sales department.

Right-to-left layout in PortaBilling

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PortaBilling supports right-to-left (RTL) layouts. The menu and the panels are mirrored and placed to the right and the text is aligned accordingly.

RTL layout is available for the customer and account self-care interfaces in Hebrew and Arabic.

Right-to-left layout

This enhancement makes PortaBilling user-friendly for customers who read right-to-left (e.g., Hebrew, Arabic) and improves their customer experience.

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