Notifications are the text messages (email or SMS) sent to customers  from PortaBilling about service and billing-related events like a balance reaching the credit limit, password changes, custom report execution, etc.

Notifications are organized into notification templates. You can edit notification messages by changing their subjects or the text within a notification template. In so doing you can manage notifications for several customer classes simultaneously.

Notifications list of Customer class editing panel


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To activate notifications for a customer class, assign the notification template. Select the template from the list. Now you can see the notification groups. Tick the checkboxes near notifications you want your customers to receive and in what manner: by email or SMS.

Click Save to assign the notifications.

Every notification group name is an active link. It opens the Edit notifications page where you can edit the notification messages: change their subject, variables and the text.

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