On this panel you can check a reseller’s outstanding balance, overdue balance and unallocated payments.

Finances General info

Total outstanding balance

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The remaining amount a reseller must pay to cover all the invoices in full.

Overdue balance

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A reseller’s total overdue invoiced amount.

Unallocated payments

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Payments made by a reseller in advance.

To check a reseller’s last invoice, click the Last invoice details. Click Preview to download the .pdf invoice.

Suspend on insufficient funds for subscriptions

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To suspend the customer when their balance or available funds are insufficient to cover the subscription charges, use the Suspend on insufficient funds option.

  • Select As defined by the customer class to use settings defined for the customer class.
  • Select Yes to automatically suspend the customer that has insufficient funds. Suspended customers cannot use the services and therefore no subscription charges are applied. As soon as funds become available, services are resumed and new charges are generated.
  • Select No to allow the customer that has insufficient funds to use the services and charge the full amount of subscription charges afterwards.

Billing period

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Change/view the reseller billing period. A billing period defines the frequency of invoicing for this reseller.

Next billing date – displays the date when a reseller’s current billing will be closed (and invoice and statistics generated). If you shift the billing date, the field will show a previous actual billing date from before the shift. The next billing date is read-only and is shown in the reseller’s billing time zone.

Billing period – the reseller’s current billing period. You can change it to one of the following:

  • Daily – covers a 24-hour period.
  • Weekly – covers a 7-day period (Monday through Sunday). If you create the reseller on Wednesday, the first billing period covers the period from Wednesday to Sunday. Further billing periods are from Monday to Sunday and so on.
  • Semimonthly – covers a period from the 1st to the 15th or from the 16th to the last day of the month.
  • Monthly – covers the period from the 1st of a month to the last day of that month.
  • Monthly (anniversary) – covers the period from the Nth day of a month to the day before the Nth day of the following month. For example, if you create a reseller on March 19th, their invoices will always cover the period from the 19th of the current month to the 18th of the following month.
  • 30 days – every billing period is exactly 30 days, so if a reseller is created on March 20th, their first invoice will cover the period from March 20th to April 18th, the second invoice will cover the period from April 19th to May 18th, and so on.

The new billing period comes into force once the current billing period ends.

Billing date change – the date when the reseller’s new billing period / billing time zone is applied. You see this date in your own time zone.

Billing period time zone

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Change/view the time zone in which the reseller billing period is closed and invoices are generated.

Credit limit

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This section allows to manage your reseller’s credit limit and browse their credit limit history.

Override tariff

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This section allows you to adjust the reseller’s rates for specific destinations by overriding their default tariff.

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