Encourage your customers to pay for several months at once by offering them a discount on services. The discount can be a percentage (e.g., 20%), or a fixed sum (e.g., $20).

For example, you can offer a 20% discount for IPTV if the customer pays for a 12 month subscription. Once the customer chooses the 12-month payment plan, an xDR is created and these charges are reflected on the invoice. The invoices for the next 11 months will not include subscription charges since they have already been paid. The next subscription charge will occur in 12 months.

In case a customer ends a subscription earlier, a refund is issued for the “unused” subscription time not later than one day after the subscription closes.

To create a new prepaid plan, click Add. Once configured, click Save.

  • To configure more prepaid plans, click Add .

  • To remove prepaid plans, click Delete AKDwmEZstO3qwAAABt0RVh0U29mdHdhcmUAQXJ0d2VhdmVyIEZyZWUgNy4wsOltfgAAAABJRU5ErkJggg==.

Subscription plans Multi-month prepaid plans panel


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Specify the number of billing periods for this prepaid plan.

Standard fee

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This is the charge for all the periods without a discount. The calculation is based on the monthly fee defined on the Fee panel.

Discount, %

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Specify a discount percentage that your customers receive. You can enter a value with a period (e.g., 33.3). The discount fee is then calculated automatically. A 100% discount means “free service”. To charge a subscription in full (with no discount), specify “0” value.

Discount fee

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Specify a fixed sum that your customers pay for this prepaid plan. The discount percentage is then calculated automatically.

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