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What does the PortaBilling with Oracle Real Application Cluster license give you?
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PortaSIP system architecture
Overview
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Call delivery in Dual Version PortaSwitch
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Add-on Mart overview
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Avalara
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SureTax
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Overview
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Notifications and actions if payment is past due
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Customizing invoice layout
Template concepts
Template components
Template data fields
Template groups
Template parameters
Things to remember
Layout designer
Changing text attributes
General document properties
Layout designer
Placing data elements
Working with images
External invoice templates
Advanced template customizations
Creating an external invoice template
External invoice templates
Updating an earlier uploaded template
Uploading an invoice template to PortaBilling
Variables that can be used in an external invoice template
Invoice layout
Invoicing concept
Billing, invoicing, and taxes
Invoices
How does invoicing work in PortaBilling?
Payments
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Supported online payment processors
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Subscriptions overview
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Bundle promotions
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xDR summary
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xDR calculation
xDR import
xDR import configuration specifics
xDR recalculation
DID provisioning and billing
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Rate download
Rate upload
Real life situation
Template engine
Upload via the rate upload wizard
Usage of the effective from field
When is importing tariff data not possible?
Vendors
Call routing
Local number portability and other special cases
Connection to / interoperability with external systems
Interoperability with third-party VoIP equipment
Phone auto-provisioning
Customer Premises Equipment (CPE) provisioning and inventory
Client’s Yealink configuration for PortaSIP
SIP devices with auto-provisioning
Comfort ringtone generation
Ringback tone generation and early media relaying
Service policies
Support ticketing system
Integration with Zendesk
Charging for services provided by third-party equipment
Change-of-Authorization (CoA) and Disconnect Message (DM) packets supported by PortaBilling
Supported Diameter RFCs
Supported RADIUS RFCs
CRM/ERP
Integration with the Microsoft Active Directory
Invoice data export to SAP Business One ERP
Sending invoice-related events to Odoo CRM
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PortaBilling with Oracle Real Application Cluster hardware and software requirements
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Installation
How to...
What is the recommended setup for the PortaSwitch behind a firewall?
… Install PortaSwitch using USB DVD ROM?
… Create a bootable USB flash drive from a PortaSwitch ISO file?
… Perform basic troubleshooting?
… Activate the configuration server?
Installation
Oracularius installation
Servers installation and interconnection
Maximizing DB availability using Oracle Data Guard
Deploying PortaSwitch on an Extended Distance Oracle RAC
PortaSwitch installation
Installation process
Step 01: Power-up, boot order setup
Step 02: Insert the installation medium into the computer
Step 03: Starting installation
Step 04: Installation summary page
Step 05: Installation source
Step 06: Software selection
Step 07: Installation destination
Step 08: Network & host name
Step 09: Begin installation
Step 10: Root password
Step 11: Change installation medium
Step 12: Reboot
Step 13: Hardware check
Step 14: Check if system can reboot to normal state
Step 15: Prepare the system for transportation (optional)
Step 16: Perform initial configuration of PortaSwitch (when all servers have been installed)
Network configuration
Network configuration
Introduction
Operations
Password protection
PortaSwitch Configuration server web reference
Introduction
Login to the Configuration server interface
Initial configuration of PortaSwitch
Initial configuration of PortaSwitch
System management
Servers
Sites
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Update
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Deposit
UI plugins
Task monitor
How to …
… Add an alias to the PortaSIP cluster’s IP address
… Change configuration options
… Configure dispatching SBC?
… Configure a MySQL database white list
… Configure several PortaSIP clusters in PortaSwitch
… Configure an adaptec RAID health monitoring
… Configure a backup procedure
… Create new billing environments
… Configure site-to-site VPN tunnels for PortaSwitch
… Define new default ACLs
… Delete an active billing environment
…Control billing environment deletion
… Enable additional validation of dialing rule emergency numbers
… Migrate an instance
… Migrate an IP address
… Сonfigure PortaBilling to interact with the Microsoft Active Directory
… Display provisioning event status for ESPF on the PortaBilling web interface
Templates for outgoing notification messages
Notifications in PortaBilling
Available notification messages
Web interface administration
Multi-language support
Role-based access control
Allow customers to control self-care access with individual credentials and roles
Control what custom portal functionality is visible according to user permissions
Limits management for administrative users
Custom fields
Personal data protection. GDPR compliance
White labeling
MNO / MVNO / LTE billing
LTE services
LTE service provisioning and billing
VoLTE
Verified devices
LTE service provisioning
Real-time content-based charging with the third-party P-GW
Integration with Adax EPC
Integration with Aricent HSS
Integration with Huawei EPC
Integration with NetNumber Titan HSS
Integration with YateHSS/HLR and YateUCN
Integration with ZTE EPC
M2M/IoT
Integration with Cisco ASR 5700
Integration with Cisco Jasper
MNO/MVNO billing
Integration with mobile networks
Integration with NetNumber
Mobile Virtual Network Operator
Mobile account batch generation for SIM card distribution
Online charging for roaming services
Roaming identification in xDRs
SIM card inventory
Twin card / data card services
MNO/MVNO solution
Acrobits Cloud Softphone
Mobile PBX solution
Integration with Acrobits Webs
Integration with AudioCodes Mobile Application
Integration with the BroadForward BFX Interface Gateway
Integration with the ECConnect Access Portal (EAP) for mobile core provisioning
Integration with Qualution
Integration with the third-party HLR/HSS and PCRF
Integration with the third-party CAMEL gateway
Integration with the Pharos CIG
Voice over WiFi solution for roaming users
SMS processing via SMSC
Integration with YateUCN CAMEL gateway
USSD services with the third-party USSD gateway
Other telco services (FTTH, IPTV, etc.)
Internet provisioning
Fiber to the home service provisioning via Calix ONT
Integration with Alcatel-Lucent Service Router
Integration with Bridgewater Service Controller
Integration with Cisco PDSN
Integration with Cisco SCE (Service Control Engine)
Integration with Huawei BRAS CX600 Router
Integration with the Juniper MX960 Router
Satellite data provisioning over Newtec Dialog platform
Traffic management via Sandvine SPB
IPTV provisioning
IPTV
Integration with Minerva IPTV platform
Integration with Telebreeze IPTV platform
Integration with the MatrixStream IPTV platform
Messaging services
Instant messaging and SMS combination
Message processing conditions
SMS message processing
Internet service
Broadband Internet access service
Captive portal for WiFi hotspots
Internet service provisioning for ADSL users via Cisco 7000/7200 series routers
WiMAX services
Product catalog / rating configuration
Customers, accounts & channel partners
Selling through partners
Resellers
Distributors
Representatives
Overview
Retail customers
Account and account types
Customer and account statuses
Customer business models and account roles
Product catalog
Service types and services
Service provisioning
Products
Add-on products
Nodes
Relationship between main PortaBilling entities
Rating & charging
Billing configuration
Destinations, rates, and tariffs
Override tariff
Volume discount plans
Billing for time-based services
Billing for quantity-based services
Billing diagrams
Advanced charging features
Favorite number billing
Flexible definition of the party to charge
OLI-based billing
Origin-based pricing for European destinations
Overdraft protection
US inter/intra-state billing
Using different protocols (SIP and H323)
Voice service configuration on PortaSIP (cloud PBX, SIP trunking, etc.)
Cloud PBX (Hosted PBX) / Cloud Call Center solution
Cloud PBX concepts
Cloud Call Center solution overview
Additional authorization for toll calls
Auto attendant
Call barring
Call forking
Call forwarding
Call identification in Mobile PBX
Call parking
Call queues
Call recording
Call screening
Call supervision
Call transfer
Custom ringback tone
Voicemail
Instant messaging
Multiple pickup groups
Paging/Intercom calls
PBX feature management
PBX feature summary
“Phone book” for each phone line
Shared line appearance
Stop/resume receiving hunt group calls
PortaSIP: SBC
PortaSIP: SBC
NAT traversal guidelines
NAT keepalive
Support of end points on IPv6 networks
Traffic density control
Interactive Connectivity Establishment (ICE) support
Secure calling
PortaSIP and emergency services (E911)
Legal call intercept
Support of STIR/SHAKEN standards
Service policies
Service policy configuration for ringback tone generation and early media relaying
PortaSIP as the IMS Telephony Application Server
SIP Trunking
Overview
Call delivery to a PBX with dynamic IP address
Delivering calls to customers with redirect servers
Simultaneous call limit for off-PBX calls
Authorization, charging and billing entities
Bandwidth-based simultaneous call limit
Cloud PBX call rating
Call authorization rules
Enabling product self-activation by a customer
Keepalive call monitoring
Limiting per-account simultaneous calls on a product
Special access codes
Special destinations
User authentication
Voice on-net rating
Fraud protection tools
Tools for prevention of VoIP fraud
Protection from DoS attacks
Toll fraud prevention
Fraud traffic profiles
Binding a user session to an IP address
Legacy services
Callback
Prepaid card application
Registration for PINless dialing service via SMS
Media server/IVR
Built-in IVR applications
Self-care IVR applications
Prepaid calling IVR applications
Hosted PBX IVR applications
Brand prompts
Transcoding and transrating
Supported DTMF methods
Supported languages for voice prompts
Currencies used in voice prompts depending on the preferred language
IVR flow diagrams
Managing IVR applications via Web GUI
Conferencing
Presence/BLF
Busy Lamp Field (BLF)
SIP devices with supported BLF
Presence
Voice calls processing
Voice calls processing
Call control via IVR
Call flow between multiple PortaSIP clusters
Call process/supported services
Calls from vendor via SIP
Number translation
Understanding SIP call routing
Video calls via SIP
Troubleshooting
Tracing unwelcome calls
Call quality monitoring
PortaSIP error codes
Service announcements via the media server
Active call monitoring
Advanced features
Integration with Mida Queue Manager
SIP identity
Support for privacy flags
SIP TAPI
Special prompt for calls to ported number
Caller ID (CNAM) lookup
“Diversion” removal on multiple call forwarding
API for computer-telephony integration services
Auto-provisioning IP phones
Successful SIP phone activation greeting
Bandwidth-aware limitation on concurrent calls permitted
Fax transmission-supported codecs
2nd number service
mr100
Admin manuals
Voice service configuration on PortaSIP (cloud PBX, SIP trunking, etc.)
Media server/IVR
IVR flow diagrams
IVR flow diagrams
Link copied to clipboard
June 7, 2022
Go to MR117 (last)
An archive with IVR flow diagrams can be downloaded from
www.portaone.com
:
IVR flow diagrams.zip
See Also
Self-care IVR applications
Prepaid calling IVR applications
Hosted PBX IVR applications
Self-care IVR applications
Prepaid calling IVR applications
Hosted PBX IVR applications
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