Text-to-Speech (ElevenLabs) configuration

Obtain a service token for your ElevenLabs account.

1. Configure the module in the Add-on Mart management portal
2. Grant your system access to the Add-on Mart services
3. Enable Call Control API access for the customer
4. Enable the User application option for the account

Log in to the Add-on Mart management portal, locate your Text-to-Speech (ElevenLabs) subscription, and click Configure.

On the Text-to-Speech (ElevenLabs) Configuration page that opens, enter the ElevenLabs service token and click Save.

To grant your system access to the Add-on Mart services:

1. In the Add-on Mart management portal, open the My modules page and copy the credentials.

   

2. In the PortaBilling web interface, navigate to My company > Company info > Add-on Mart, and enter these credentials.

   

To enable Call Control API access for the customer that will use the text-to-speech feature, log in to PortaBilling and create a dedicated customer role with the corresponding permission:

1. Navigate to My company > Roles and click Add.
2. Fill in the role details:
   • Name – specify the role name
   • Type – select Customer self-care

     

3. Click Save & Edit, navigate to Permissions > Other features, and set the Call control permission to Modify.

   

4. Assign this role to the customer: open the customer’s record, navigate to General info > Web interface, and select the role you created in the Role field.

   

This setting is required to route incoming calls to a custom voice application instead of using the standard call handling logic:

1. Open the account with the phone number that will receive incoming calls.
2. Navigate to Voice calls service configuration > Incoming calls tab.
3. Enable the User application option.

   

Once these steps are complete, your custom voice application can use the CallControl/say API method to synthesize speech from text and play it during active calls.