About PortaPhone

PortaPhone is a solution that consists of two applications – the PortaPhone web application and the PortaPhone mobile application.

After you subscribe to the PortaPhone module in Add-on Mart, your customers are able to make/receive calls via the web and mobile applications.

You can brand the PortaPhone web and mobile applications, including a custom name, logo, and color scheme. You can also embed your own web pages into the application to show promotional banners, additional information from other systems (e.g., CRM), etc.

The PortaPhone web is a solution for making audio/video calls from a web browser on any device like a desktop computer, laptop, or tablet. PortaPhone web is supported by major browsers such as Google Chrome and Firefox.

Share the PortaPhone web link with your customers so they can start using the application. They can open it in a browser and sign in using their corporate phone number, which is their account ID in PortaBilling. PortaBilling then sends a verification code to the email address defined in the account settings. Once the customer enters this code in the PortaPhone web, sign-in is complete. From here on, customers can call their colleagues, whose numbers appear automatically in the contact list.

The PortaPhone mobile application is available for both Android and iOS devices. With the PortaPhone application, users can make both on-net (to other users on the same system) and off-net calls (to external numbers, such as a mobile number).

Customers download your application (PortaPhone branded with your corporate logo and colors) from the App Store or Google Play. They sign in using their corporate phone number, which is their account ID in PortaBilling. PortaBilling then sends a verification code to the email address defined in the account’s settings. Once the customer enters this code in the mobile application, sign-in is complete. From here on, customers can call their colleagues, whose numbers appear automatically in the contact list.

PortaPhone supports the following features:

To use PortaPhone, you need:

• PortaSwitch MR75 or a later release.
• An active subscription to the PortaPhone module in the Add-on Mart.

• Your customers can handle calls on the go or from their computer.

• More competitive service for business customers.