Create a dialing rule

The dialing rules wizard helps you construct the correct rule based on the parameters you provide, such as country and area codes or a tech prefix. Fill the basic details into the form below and click Save.

This is a descriptive name for a dialing rule.

You can create dialing rules for end users and vendors, separately. This option determines who PortaBilling converts the numbers for and shows where to assign them:

• Connection – PortaBilling converts numbers from/to the format required by a particular vendor for calls leaving from/arriving to your network via a particular connection .

• End user – PortaBilling converts numbers dialed by end users into the E.164 format. To convert numbers for all of a customer’s accounts, assign this rule to a customer record. To convert numbers for an individual account, assign this rule to this account record.

For dialing rules that apply to vendor connections, this shows the connection direction :

• From vendor – PortaBilling converts numbers from the vendor-specific format to the E.164 format for incoming calls.

• To vendor – PortaBilling converts numbers from the E.164 format to the vendor-specific format for outgoing calls.

Dialing rules are divided by types. Types differ for dialing rules applied to end users and connections.

Types of dialing rules that apply to end users show which types of customers use which types of dialing rules:

• PBX – this is a dialing rule for cloud PBX customers and those who use cloud PBX features such as call parking, call pickup, etc. Here you can define national and international codes, a special prefix to access an outside network (e.g., when a user makes a call from within an cloud PBX environment) plus the service codes used within the cloud PBX environment.

• Residential – this dialing rule emulates the dialing habits of residential customers. In this dialing rule you define the international and national codes plus the special prefixes that residential customers must dial to access the network to make a call.

• Custom – define your own dialing rules by using Perl regular expressions.

Dialing rules that apply to vendor connections are divided into these types:

• Basic settings – these dialing rules have basic configuration settings. They provide the most common cases for number translation such as add/remove prefixes and/or add a country code.

• Advanced settings – in these dialing rules you can describe the rules for number translation by using Perl regular expressions.