Forward to
Specify a number to redirect calls to, formatted according to the customer’s dialing rules.
Timeout
Specify the time (in seconds) to wait until a call is answered. After the timeout, the call is either redirected to the next follow-me number or disconnected.
Limit simultaneous calls to
When the specified number of concurrent calls has already been established (calls are in a “connected” state) and the account tries to place another call, that call will be rejected.
Calling party display
Choose how to display the caller’s info during forwarding. These options are available:
-
Caller number and name – the call is forwarded with the phone number and the name of the original caller (e.g., if A calls B, but the call is forwarded to C, C will see that it is A who is calling).
-
Caller number and forwarder name – the phone number of the caller and the forwarder name are put into the CLI of the forwarded call (e.g., if A calls B, but the call is forwarded to C, C will see A’s phone number and B’s name).
-
Forwarder number and name – the call is forwarded with the phone number and the name of the forwarder (e.g., if A calls B, but the call is forwarded to C, C will see that it is B who is calling).
Keep original CLD
Turn on the toggle switch to preserve the original dialed number during forwarding. This is useful for forwarding a call to a remote PBX.
