A product is a combination of services you provide to customers for a price.
To create a product, fill in the initial product information and click Save.
To proceed with the remaining product configuration, click Open in the confirmation dialog shown at the bottom of the page.
Product name
The internal product name shown on the administrator interface.
Product name visible to end users
The product name shown to end users on their self-care interfaces.
Product type
Choose a type for your product:
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Main product – this represents the basic services available to your customers.
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Add-on product – this enables access to a certain service feature (e.g., call waiting) and has a recurring cost (subscription) associated with it.
You can assign one main product and virtually unlimited number of add-on products to an account.
Add-on products have precedence over the main product. No matter what configuration is defined for the main product, it will be overridden by settings defined within add-on products.
Priority
Assign a priority level to the add-on product.
Each add-on product has a priority level associated with it (from low to high). If more than one add-on products are assigned to an account, the add-on products with higher priorities override settings defined for the add-on products with lower priorities.
Currency
Choose a currency the product will be priced in.
Managed by
Choose whether the product will be managed by an administrator or a particular reseller.
Account role
Choose an account role for the product. This defines what the accounts with this product assigned are designated for (e.g., whether the accounts represent phone lines, prepaid cards or top-up vouchers).
An administrator defines account roles for both accounts and products. This introduces the following constraint – a product can only be assigned to an account having the same role.
Realm
Choose an account realm for the product. This allows you to impose a scope of uniqueness for account IDs.