Distributor search

This panel helps you find a specific distributor. Specify one or more of the search criteria listed below and click Apply filters. To reset the search criteria, click Default filters.

Filter distributors by name and other fields, e.g., billing address, login, phone, etc. By default, the quick search is performed only by name.

To set the search through other fields, click Change right under the Quick search field and select the corresponding checkboxes. Once the options are selected, the changes are automatically saved and applied to the next searches. 

By default, PortaBilling searches for distributors by their data that starts with your input. To change the search filter, click

Search filter  and select another option:

• Exactly matches – PortaBilling filters distributors’ data that exactly match your input.
• Starts with – PortaBilling filters distributors’ data that start with your input.
• Contains – PortaBilling filters distributors’ data that contain your input anywhere in the content.
• Ends with – PortaBilling filters distributors’ data that end with your input.

Filter distributors by customer class.

• Select Any to search among distributors with any customer class assigned.

• Select a particular customer class to display distributors with this customer class assigned.

Advanced search

To obtain more precise results, click to open advanced search criteria.

Status 

Filter resellers by status:

• Select Any to search among distributors with any status.
• Select Any except terminated to search among all distributors except terminated ones.
• Select Open to display distributors who can operate without any restrictions.
• Select Provisionally terminated to filter distributors who don’t have access to any operations but who can be reactivated.
• Select Permanently terminated to display distributors who have no access to any operations and can not be reactivated.
• Select Suspended to display distributors who currently do not have access to operations because of an overdue invoice. 
• Select Exported to display distributors whose data has been transferred to a new PortaSwitch installation. For such distributors, service provisioning and billing is stopped in the source system.

Other search criteria in this section relate to the distributor contact information and are self-explanatory. You can also search distributors by the information defined in custom fields. Fill in the respective search criteria fields.