On this panel, you can see the subscriptions that are applied to the reseller when the reseller assigns the products with these subscriptions to their customers’ accounts.
These subscriptions allow you to charge your resellers a set recurring fee for every customer they sign up for a service package. Read more about subscriptions sold via resellers here.
Each subscription record has the following columns:
Status
The status of the assigned subscription:
- Pending – subscriptions that are not yet active and will be activated in the future.
- Active – currently active subscriptions (the reseller is billed for these subscriptions).
- Closed – subscriptions that have already been closed.
Name
This is the subscription name that isn’t shown to end users. Under the name, you can see the standard subscription fee per reseller’s billing period.
Actions
This column features one button:
- Click Edit to edit a subscription.
Name for end users
The subscription name that resellers will see on their portals.
Account
The ID of the account signed up for this subscription via a product. This is also a link that redirects you to the corresponding account page.
Product
The name of the product that includes this subscription. This is also a link that redirects you to the corresponding product page.
Current fee
The amount of money that is charged for the current billing period.
Next fee
The amount of money that will be charged for the next billing period.
Activation date
This shows the date when the subscription is activated. Note that if an activation fee is defined for a subscription, it’s applied on the activation date.
Billed to
The end date of the billing period to which the subscription applies.
Promotion ends
The end date of the promotional period. This period is set in the subscription settings. To add/remove this column, click Settings on the title bar, click Customize columns, and select/clear the Promotion ends checkbox.
Start date
The date when the subscription is activated.
Finish date
The closing date of the subscription.
How to review and edit subscription details
You can edit only pending and active subscriptions. To edit a subscription, click Edit in the Actions column.
The Edit subscription dialog opens with the details of the subscription assigned.
For subscriptions, assigned to resellers via products, you can change only the subscription plan name that is visible to end users (Name for end users field) and click Show near its name to open the corresponding subscription page to see the details.
Customize the panel
- Change table settings – click Settings in the title bar to customize columns and change row style.
- Re-order the columns – drag-and-drop the column headers right or left to place the columns in the order you want.
- Re-order the rows – click the arrow (or ) next to the column header to re-sort the rows. For example, the Subscription list displays records in alphabetical order. You can re-sort them in the reverse order.
- Change the default number of results globally – use the Number of results dropdown list in the upper right corner to adjust the maximum number of rows that appear on the panel. By default, the panel displays 25 rows. Once the number is changed, it's automatically saved, so the same number of rows is shown for PortaBilling entities, e.g., customer, account, reseller, etc.