Release

Search

Account search

Link copied to clipboard

Use the Accounts search panel to find a specific account. PortaBilling loads the account list automatically, once you open the page. To disable data autoload, click Settings oc0IIr95AAAAAElFTkSuQmCC.

To find an account, specify one or more of the search criteria listed below and click Apply filters. Click Default filters default filters to reset search criteria.

Find account panel

Account ID

Link copied to clipboard

Filter accounts by account ID. Type an account ID here. By default, PortaBilling filters account IDs that start with your input. To change the search mode for this field, click Matching mode P4GAHwBQXqMEcm1n1IAAAAASUVORK5CYII= and select another option to filter accounts by account ID that:

  • Exactly matches – exactly matches your input.
  • Starts with – starts with your input.
  • Contains – contains your input (anywhere in the account ID).
  • Ends with – ends with your input.

Customer

Link copied to clipboard

Filter accounts by the customer they belong to. To filter accounts by the specific customer, select the customer from the list or start typing a name.

Status

Link copied to clipboard

Filter accounts by their status.

  • All except closed is the default criterion which shows all accounts but for closed ones.
  • Select Any to search among all accounts, including closed ones.
  • Select Open to search among open accounts.
  • Select Inactive to search among not yet active accounts.
  • Select Closed to search among closed accounts.

Product

Link copied to clipboard

Filter the accounts by the main product assigned. The product defines which services are provided to end users.

  • Select Any to search for accounts regardless of the main product assigned.
  • To filter accounts by the specific main product, select the main product from the list or start typing a name.

Registration status

Link copied to clipboard

Filter accounts by SIP status.

  • Select Any to search among accounts that have any status.
  • Select Registered to show online accounts.
  • Select Unregistered to show offline accounts.

Batch

Link copied to clipboard

Filter accounts by batch. Select a specific batch to search among accounts belonging to this batch.

Control number

Link copied to clipboard

Filter accounts by control number (a sequential number of the account in the batch). Type a control number or several number separated by commas (e.g., 1,3,8). Specify number ranges through hyphen (e.g., 8-12).

More criteria

Link copied to clipboard

To get more precise results, you can specify additional search criteria listed below. These criteria mainly relate to the account contact information and are self-explanatory.

Custom fields

Link copied to clipboard

Search accounts by the custom data you specified for them in custom fields.

On this page

Release
What's new
Admin manuals
Handbooks
API
UI help
Back to main menu
Search