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The Discounts panel shows more information about the discounts assigned to a customer and their usage graphs. Customer's discounts Click on the discount record to expand it. The information here is read-only.

  • Service – this is the service type that the discount applies to.

  • Peak level – the N/A indicates that the discount is provided, regardless of whether the service is used during a peak or an off-peak period. Otherwise, this column contains the off-peak period name.

  • Destination group – these are the destination group names to which the discounts apply.

  • Discount plan – this is the volume discount plan name that applies to this customer.

  • Precedence – this is the priority level for the discount. It specifies the order in which certain discounts are applied when defined for the same destination group. Discounts that have a higher priority take precedence over discounts with a lower priority. Discounts directly assigned to a customer are applied last.

  • Expires – this shows the time left for a discount to be reapplied to the customer. If undefined, it means that this discount is for one-time use and is not reapplied to the customer.

  • The discount usage progress bar displays the discount thresholds plus information about the quantity of consumed and remaining discount (in minutes or funds) for peak and off-peak periods, separately, as applied to the customer.

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