Adaptive routing criteria

On this panel, you can change the adaptive routing criterion details.

To save the changes, click Save.

You can edit the name of the adaptive routing criterion.

This is the destination group set this adaptive routing criterion is assigned to. It is set during the creation of the criterion and cannot be changed later.

This is the interval within which the quality measurements are computed. Smaller intervals will make the system notice any change in a vendor’s quality “quicker”, but there is also a higher chance that a short-term problem on the vendor’s side (which can be fixed in a matter of minutes) will penalize their route for a relatively long period of time.

This is the description of the adaptive routing criterion. You can use it for searching the adaptive routing criteria.

This section enables you to specify the quality parameters to analyze the quality of calls that pass via a specific vendor connection.

This section enables you to specify the quality requirements for the specific destination group.

This section enables you to track and browse changes made to this adaptive routing criterion.